Spouse is celiac, and she's not comfortable eating here. She's been 'caught' a few times here by lackadaisical staff not being careful.
This is sad, as we have no issues at many other Chipotles.
— Not at all
— Gluten-free items are marked on the main menu
— Most/All
— Excellent
Staff unfriendly and the dining room area was a mess. Tables weren’t cleaned and they were out of forks.
— Some
— Average
Extremely safe!!! I’ve eaten here several times and have never (so far) gotten sick! The staff are phenomenal making sure I’m safe. They change their gloves, wash their hands, change utensils, etc. Amazing!
Yes
Chipotle does not have a gluten free menu but instead has a list of gluten-containing ingredients to avoid. Cross-contamination is a concern, however, so let the person taking your order know that you are gluten free and if you need them to take the proper precautions.
From their website: "If you avoid gluten, don't eat our flour tortillas. If you are highly sensitive to gluten and would like us to change our gloves, just let us know at the start of your order. You should be aware items containing corn, including corn tortillas (chips, soft corn, and crispy corn tortillas) and corn salsa, may have a small amount of gluten from potentially co-mingling with gluten-containing grains in the field."
Impeccable service!!! I asked the guy to change his gloves, and he said 'gluten free?' I told him I was and he proceeded to pull all the utensils from the items I would be choosing. Wow! I've never had better service!
Yes
Just let them know up front before ordering that the food needs to be GF. They will go through the drill to help insure the food is GF.
Yes
Very gluten free friendly. Offered suggestions, and even offered to use separate utensils to get ingredients out (to help with cross contamination.)
Yes
Oh, yes! The best place in town for GF fast food. I have celiac--never any problem here!
i love chipotle. i have celiac. the chips are sooo goood and so is the rice bowl.
I was SO impressed! My daughter-in-law has celiacs and is extreemly sensitive to any gluten. All we said was that we needed it gluten free, and, wow! They went into action immediately. Changed gloves, got new serving utensils, I don't remember all that they did,but they knew what they were doing, and we were all very grateful, and everyone got to enjoy a great meal with no pain involved after.
Best GF fast food experience so far. They didn’t make me feel weird or like I took too much time. I told them I have a gluten allergy and the line stopped. They changed spoons for what I ordered, wiped down the counter, got out fresh cheese and lettuce, changed gloves, and one person took charge of my order seeing it through to the end of the line. I know there’s still a risk, but I’m thankful for all they did to help me eat with my family.
— Somewhat
— Gluten-free items are marked on the main menu
— Most/All
— Excellent
I was a little concerned when I read it had been two years since the last review, but I went and as soon as I told the server I had celiac, she immediately offered to wipe down the surfaces and change gloves. She did it so cheerfully also!
— Somewhat
— No gluten-free information on the menu
— Some
— Excellent
Lots of gluten free options, good choice for catering, and ability to sort through gluten free options by using their dietary filter online. There are good options available if you're dairy free/vegan as well!
— Very
— Some
— Average
While there’s obviously a chance of cross contamination, the workers here are very nice and accommodating. Everything except for the tortillas is gluten free. I always ask them to change their gloves and this past time a worker felt her glove touch the tortillas after changing them so she immediately changed them again! They never have a problem getting lettuce or cheese from the back which I appreciate! I have not had a reaction here yet and I am very sensitive!
— Somewhat
— Most/All
— Excellent
I told the server I was gluten sensitive, and she immediately changed gloves and handled all my food herself.
— Somewhat
— Some
— Excellent