Chipotle

This location unfortunately has steadily gone downhill, and I no longer trust eating here due to cross contamination, careless staff, and uncleanliness.

How confident are you that this establishment takes safety precautions against cross-contact?

— Very

How much of the menu is available gluten-free?

— Not Much/None

How would you rate the taste and quality of the gluten-free food you tried?

— Poor

I’m amazed that this got good reviews, for celiacs it is unsafe. I asked the guy taking my order to change his gloves as it was for an allergy, he did but seemed a little put off by it actually. But anyway, he started my bowl and then passed it on to someone that hadn’t changed their gloves and had been touching a tortilla immediately before. Also, I’m sure touch the ladles to the tortillas at times, there’s no way they don’t in this situation. And one of them even grabbed shredded cheese with her gloved hand that had been touching a tortilla. I am unsure how anyone with celiac would feel safe eating here...

How confident are you that this establishment takes safety precautions against cross-contact?

— Not very

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Average

Other Characteristics

• Good for takeout
• Offers outdoor seating

Love this place! Pretty much everything is gluten free except for the flour tortillas. Of course I would always double check their allergy information online for any changes. Never had a problem eating here. My go to fast food place.

How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

They are very nice and will always change gloves when asked. I have never in my life gotten sick, and I have eaten here a lot.

If you eat here you cannot get a burrito or a taco, but you can get a bowl! The bowls have all the same stuff that the burritos and tacos have, except for the shell/wrap/tortilla. Everything they put inside the food is gluten free. The chips are also all gluten-free corn chips.

How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Safety Feature Ratings

• Other dedicated kitchen equipment (oven, toaster, pots, pans, utensils, etc.)
• Staff is knowledgeable and can answer questions
• Staff will clean kitchen space or change gloves if asked
• Food comes out flagged or marked gluten-free

Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Other Characteristics

• Good for breakfast/brunch
• Good for dairy-free
• Good for takeout
• Good selection of healthy options
• Good vegan options
• Good with other allergies
• Offers online ordering

I swear, every Chipotle I go to gets better about their gluten free standards! When I told them I had Celiac, I asked them to wash their hands and change their gloves, and they not only did that, but they also washed off the counter and changed out all of the spoons!!! Phenomenal service!!!!!!

Celiac friendly?

Yes

Based on others' reviews, I stopped at the Chipotle in Fairview Heights, IL, hungry and eager to try their menu.

I walked in, up to the counter, and asked for gluten free options or a menu. The counter stared at me as if I had asked him for drugs, and looked around helplessly.

I told him to forget and walked out, not wanting to stand around while he hunted up someone.

Eat here once to twice a week, never any issues. They will change out utensils and wipe counters as well as gloves. Super accommodating!

Celiac friendly?

Yes

I love this place. they are so careful. they wipe down the entire line and put foil over everything they touch. they use new utensils for all the things they use on your food. my favorite place to go.

Celiac friendly?

Yes

Celiac friendly?

Yes

BEST gluten free service I have ever seen! We will definetly be back!!

This particular restaurant is always friendly, knowledgable about the chain's gluten policies, and blazing quick. Been here several times and have not yet had cross-contamination issues.

Most gluten free friendly restaurant staff I have ever seen. Not only happily changed gloves but wiped everything down, changed utensils and got fresh cheese and lettuce from the back. Long time since I have eaten out with such confidence that I wasn't going to get sick!!!

Amazing staff with great attitude!!

Celiac friendly?

Yes

Always a good choice when I need to eat out and know I am getting gluten free.

Celiac friendly?

Yes

Best GF fast food experience so far. They didn’t make me feel weird or like I took too much time. I told them I have a gluten allergy and the line stopped. They changed spoons for what I ordered, wiped down the counter, got out fresh cheese and lettuce, changed gloves, and one person took charge of my order seeing it through to the end of the line. I know there’s still a risk, but I’m thankful for all they did to help me eat with my family.

How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Safety Feature Ratings

• Staff is knowledgeable and can answer questions
• Staff will clean kitchen space or change gloves if asked

Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Other Characteristics

• Good for dinner
• Good for kids
• Good for lunch
• Good for takeout
• Good vegetarian options
• Good with other allergies
• Offers online ordering
• Offers outdoor seating

I was a little concerned when I read it had been two years since the last review, but I went and as soon as I told the server I had celiac, she immediately offered to wipe down the surfaces and change gloves. She did it so cheerfully also!

How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Lots of gluten free options, good choice for catering, and ability to sort through gluten free options by using their dietary filter online. There are good options available if you're dairy free/vegan as well!

How confident are you that this establishment takes safety precautions against cross-contact?

— Very

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Average

Other Characteristics

• Good for dairy-free

While there’s obviously a chance of cross contamination, the workers here are very nice and accommodating. Everything except for the tortillas is gluten free. I always ask them to change their gloves and this past time a worker felt her glove touch the tortillas after changing them so she immediately changed them again! They never have a problem getting lettuce or cheese from the back which I appreciate! I have not had a reaction here yet and I am very sensitive!

How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

I told the server I was gluten sensitive, and she immediately changed gloves and handled all my food herself.

How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Other Characteristics

• Good for dairy-free
• Good for soy-free
• Good for takeout