I’m sad bc I used to love Chipotle. Walked up to order, said I had Celiac, she looked at me like I had two heads. I said “I can’t have gluten”. Still no recognition. I said “I can’t have any flour”. Finally she says- so I guess you need a bowl. I said yes, but could you please change your gloves. She did and I thanked her. She put the food in the bowl, but instead of finishing it, she passed it down the line and told the next person, who had just wrapped a burrito, to put cheese on my bowl. 🤦🏻♀ And that was enough to make me itch later.
— Not at all
— No gluten-free information on the menu
— Some
— Average
My mom and my son always get the hard tacos. Neither have had any sickness after eating there. We have always had good experiences here. The staff will change gloves and get ingredients from the back containers for us.
Yes
I have eaten here many times. I always ask the staff to change their gloves and they get new spoons for the ingredients.
Chipotle does not have a gluten free menu but instead has a list of gluten-containing ingredients to avoid. Cross-contamination is a concern, however, so let the person taking your order know that you are gluten free and if you need them to take the proper precautions.
From their website: "If you avoid gluten, don't eat our flour tortillas. If you are highly sensitive to gluten and would like us to change our gloves, just let us know at the start of your order. You should be aware items containing corn, including corn tortillas (chips, soft corn, and crispy corn tortillas) and corn salsa, may have a small amount of gluten from potentially co-mingling with gluten-containing grains in the field."
I am a celiac and I have gotten sick twice from this location. Even had staff change gloves.
No
My favorite chipotle! If I order on the app, I label my meal as “name + gluten allergy”. The staff always changes their gloves before handling my bowl. I’ve never gotten sick!
— Very
— Some
— Excellent
We asked to eat Gluten Free. The person in charge along with line workers changed gloves, wiped surfaces, got out new serving utensils, got all fresh food needed for our orders and made our bowls. We appreciated their thoroughness and concern.
— Very
— Excellent
Yay for the Westview Chipotle in Frederick! I told the woman behind the counter that I have Celiac's and she immediately changed her gloves and personally handled my order thru the entire serving line.
I should have waited a few hours before giving my review. Even though the woman who served me did her best, there was still cross contamination. A couple hours later I had bloating and was running for a bathroom. Sorry but Chipotle is not Celiac Friendly.
— Not very
— No gluten-free information on the menu
— Not Much
Let me start off by saying, WOW. Never have I ever felt co fident in ordering from a non dedicated place before but they employees were EXTREMELY knowledgeable. I asked what they are gf procedures are and right away the nice employe wiped off the counter and without me having to ask he got all the ingredients fresh from the back with clean gloves and a new bowl. He was super nice and friendly, I will 100% be back here again. Seriously this is the place to go if your in the area.
— Very
— Most/All
— Excellent
I have eaten at several places of this establishment and they have always changed their gloves and utensils if you ask them to get your stuff from a fresh bin they will never had a problem at any of them but make sure you let them know.
— Very
— Most/All
— Excellent