We enjoyed our GF lunch at Chipotle. Duluth can be a challenging place to find safe restaurant food if you are a sensitive celiac. We always avoid the salad that is cross contaminated and the tortillas. Allergen/ingredients list is available to confirm which items are GF.
— Very
— Most/All
— Excellent
Very uneducated about cross contamination. The manager/team lead refused to allow getting separate ingredients to prevent cross contamination. He said “just use a new spoon and you’ll be fine” and made the employee serve the ingredients from the contaminated containers.
— Not very
— Gluten-free items are marked on the main menu
This was an online order only place - and was very late on the pick up time. The pop machine was not working. There was a lot of cross-contamination - things that I did not order that got into my food- I did not finish my food when I noticed this. My stomach started hurting within 15 minutes, and I had to spend the rest of the day ‘inside’ while on vacation. :(
— Not at all
— No gluten-free information on the menu
— Some
— Below Average
Chipotle does not have a gluten free menu but instead has a list of gluten-containing ingredients to avoid. Cross-contamination is a concern, however, so let the person taking your order know that you are gluten free and if you need them to take the proper precautions.
From their website: "If you avoid gluten, don't eat our flour tortillas. If you are highly sensitive to gluten and would like us to change our gloves, just let us know at the start of your order. You should be aware items containing corn, including corn tortillas (chips, soft corn, and crispy corn tortillas) and corn salsa, may have a small amount of gluten from potentially co-mingling with gluten-containing grains in the field."
Always very willing and happy to accommodate requests to avoid cross contamination. Have eaten there many times and never had a problem. Highly recommend
Yes
Knowledgeable staff. They wash hands and change gloves when notified customer has celiac disease. Grabbed fresh cheese and lettuce from the cooler to avoid cc.
Yes
Very knowledgeable about celiac and cross contamination.
Yes
The staff is very knowledgeable about celiac disease and food allergies, they are always kind and helpful. Every time I go they wash their hands, change their gloves, and get my food fresh from containers from the back.
Yes
Everything here is GF, except the flour tortilla wraps. If you get the bowl you get more anyways. The food is amazing, every time, and you don't need to ask about sauces or worry about cross contamination on the stove, etc. Always happy with my food and service, but the Duluth location gets busy so expect a wait time.
Yes
Everything is naturally GF besides the flour tortillas. They'll change their gloves if you tell them it's GF.
My favorite chipotle! If I order on the app, I label my meal as “name + gluten allergy”. The staff always changes their gloves before handling my bowl. I’ve never gotten sick!
— Very
— Some
— Excellent
We asked to eat Gluten Free. The person in charge along with line workers changed gloves, wiped surfaces, got out new serving utensils, got all fresh food needed for our orders and made our bowls. We appreciated their thoroughness and concern.
— Very
— Excellent
Yay for the Westview Chipotle in Frederick! I told the woman behind the counter that I have Celiac's and she immediately changed her gloves and personally handled my order thru the entire serving line.
I should have waited a few hours before giving my review. Even though the woman who served me did her best, there was still cross contamination. A couple hours later I had bloating and was running for a bathroom. Sorry but Chipotle is not Celiac Friendly.
— Not very
— No gluten-free information on the menu
— Not Much
Let me start off by saying, WOW. Never have I ever felt co fident in ordering from a non dedicated place before but they employees were EXTREMELY knowledgeable. I asked what they are gf procedures are and right away the nice employe wiped off the counter and without me having to ask he got all the ingredients fresh from the back with clean gloves and a new bowl. He was super nice and friendly, I will 100% be back here again. Seriously this is the place to go if your in the area.
— Very
— Most/All
— Excellent
I have eaten at several places of this establishment and they have always changed their gloves and utensils if you ask them to get your stuff from a fresh bin they will never had a problem at any of them but make sure you let them know.
— Very
— Most/All
— Excellent