Since being diagnosed with celiac two months ago I’m grateful that I can still eat at Chipotle. Love the fresher food and I can enjoy burrito bowl or salad without worry. Didn’t see many gloves being changed but my food never touched hands since it was all served by spoon. My main issue here was slowness of service. I ordered online to pickup at 6 pm. I arrived at 6 pm on a Sunday evening and had to wait until 625 pm. There was NO way to tell before I arrived that my order would be so late and there was no organization with many people waiting in line and many waiting for pickup and delivery. So, while I find online order and pickup the way to go, next time I will give myself a little more time before I pickup my food.
— Somewhat
— Some
— Good
I understand most of what they have is GF but, most Chipotle locations will change out the utensils, and take from fresh pans, if you tell them you need GF. I said gluten free and it was as if I was speaking another language. I didn't end up eating, sat ehile my husband ate.
Everything is GF except the tortillas.
Chipotle does not have a gluten free menu but instead has a list of gluten-containing ingredients to avoid. Cross-contamination is a concern, however, so let the person taking your order know that you are gluten free and if you need them to take the proper precautions.
From their website: "If you avoid gluten, don't eat our flour tortillas. If you are highly sensitive to gluten and would like us to change our gloves, just let us know at the start of your order. You should be aware items containing corn, including corn tortillas (chips, soft corn, and crispy corn tortillas) and corn salsa, may have a small amount of gluten from potentially co-mingling with gluten-containing grains in the field."
Although I had to request corn tortillas, it took the staff a while to get them from the back and they were poor quality, I still appreciate that they offer the option. Perhaps a better way to go is the salad basket option with no tortillas at all.
Always safe with the burrito bowls here. Cross contamination is possible but I’ve never experienced problems. Website lists allergen items.
— Somewhat
— No gluten-free information on the menu
— Some
— Excellent
Really accommodating of my coeliac disease, server washed their hands and changed their gloves before preparing the bowl, and I kept the same server. Appeared knowledgeable about needing to maintain GF.
— Somewhat
— Most/All
— Excellent
They have an allergy statement in the front of line telling you to alert them of an allergy. I mentioned I had a gluten allergy and could they do a glove change. They were very nice about it but clearly weren’t very knowledgeable about what to do so just be clear with them. I asked for them to get fresh lettuce, cheese and guac from the back. I also know to avoid the corn salsa and the chips. They stuffed my bowl and it was delicious. I’ll definitely go back.
— Somewhat
— Most/All
— Excellent
We eat here fairly frequently. We always ask the employees to wash their hands and change gloves. Most ingredients are GF, except the tortillas, so the kids get corn shell tacos and my husband and I get bowls. Avoid the cheese and lettuce if you are celiac or very sensitive - cheese and lettuce are the two ingredients where employees use their hands instead of a utensils. On occasion we’ve had to ask an employee to wash their hands twice, when they forgot and touched someone else order while in the midst of fulfilling ours.
— Very
— Some
— Excellent
My experiences at this Chipotle Mexican Grill have all been good. The customer service is decent, and the food is safe and tasty!
You really don't have to worry about gluten because virtually everything is gluten-free, excluding the flour tortillas. The food is what you'd expect: it isn't super high-quality meat, but it is seasoned and tasty (especially when you're in the mood for it)!
And as a plus, this Chipotle has a drive-thru, which is nice if you're someone who doesn't like to get out of their car to order. Although, I prefer going inside.
— Somewhat
— Gluten-free items are marked on the main menu
— Most/All
— Average