I recently had a terrible experience at this location. The initial person prepared mine and my family's bowls at the same time. My daughter's meal included tacos (we did not know it included tacos as, on the menu, it did not mention it.). The employee touched the gluten-tacos and, then, my bowl. I asked her to wash hands/change gloves, and she was extremely annoyed by my request (speaking back to me, pointing her finger at me). When she returned to the counter, she picked up the tacos and moved them (I am unclear why). I, again, asked her to wash hands/change gloves, to which she refused and continued to ask what else I wanted with my bowl. My husband chimed in, but it went on deaf ears. We left without food. I will not return to this location.
— Not at all
— No gluten-free information on the menu
— Not Much/None
— Poor
This place is celiac friendly because they change there gloves and wash there hands. They change the spoons and put new toppings out and clean the counter top. I never had a reaction here. I love chipotle :)
— Very
— No gluten-free information on the menu
— Most/All
— Excellent
Slowest sloppiest most careless Chipotle ever. Took 45 minutes to get 2 bowls ready after we arrived to pick up our online order. Cross contamination and all uneducated clueless kids working everywhere behind the counter. Cheese in the bottom of the guacamole. Chicken and pork in my steak bowl. No care of mixing utensils or knowledge of basic food handling protocols let alone actual allergy knowledge or safety.
— Not at all
— Most/All
— Good
Chipotle does not have a gluten free menu but instead has a list of gluten-containing ingredients to avoid. Cross-contamination is a concern, however, so let the person taking your order know that you are gluten free and if you need them to take the proper precautions.
From their website: "If you avoid gluten, don't eat our flour tortillas. If you are highly sensitive to gluten and would like us to change our gloves, just let us know at the start of your order. You should be aware items containing corn, including corn tortillas (chips, soft corn, and crispy corn tortillas) and corn salsa, may have a small amount of gluten from potentially co-mingling with gluten-containing grains in the field."
Super-accommodating with the GF protocols. Staff is so nice and will wash hands and put on gloves and take lettuce from a new bag without hesitation. My daughter with Celiac eats there twice a week and loves it.
Yes
Always safe with the burrito bowls here. Cross contamination is possible but I’ve never experienced problems. Website lists allergen items.
— Somewhat
— No gluten-free information on the menu
— Some
— Excellent
Really accommodating of my coeliac disease, server washed their hands and changed their gloves before preparing the bowl, and I kept the same server. Appeared knowledgeable about needing to maintain GF.
— Somewhat
— Most/All
— Excellent
They have an allergy statement in the front of line telling you to alert them of an allergy. I mentioned I had a gluten allergy and could they do a glove change. They were very nice about it but clearly weren’t very knowledgeable about what to do so just be clear with them. I asked for them to get fresh lettuce, cheese and guac from the back. I also know to avoid the corn salsa and the chips. They stuffed my bowl and it was delicious. I’ll definitely go back.
— Somewhat
— Most/All
— Excellent
We eat here fairly frequently. We always ask the employees to wash their hands and change gloves. Most ingredients are GF, except the tortillas, so the kids get corn shell tacos and my husband and I get bowls. Avoid the cheese and lettuce if you are celiac or very sensitive - cheese and lettuce are the two ingredients where employees use their hands instead of a utensils. On occasion we’ve had to ask an employee to wash their hands twice, when they forgot and touched someone else order while in the midst of fulfilling ours.
— Very
— Some
— Excellent
My experiences at this Chipotle Mexican Grill have all been good. The customer service is decent, and the food is safe and tasty!
You really don't have to worry about gluten because virtually everything is gluten-free, excluding the flour tortillas. The food is what you'd expect: it isn't super high-quality meat, but it is seasoned and tasty (especially when you're in the mood for it)!
And as a plus, this Chipotle has a drive-thru, which is nice if you're someone who doesn't like to get out of their car to order. Although, I prefer going inside.
— Somewhat
— Gluten-free items are marked on the main menu
— Most/All
— Average