Chuy's

4 ratings
$ • Mexican Restaurant
Reported NOT to have a gluten-free menu, but gluten-free options are available
Reported GF menu options: Tacos
Safety Rating
4 ratings

As rated by the community

4020 Market at North Hills St
Raleigh, NC 27609

Most Recent Reviews


Symptomatic Celiac

Overall Rating

Review


A classic Tex Mex chain so you can expect the quality to be subpar. The manager was very accommodating and confirmed they had a dedicated fryer for only corn. However, they did have to check on a lot with the previous manager to ensure GF items. I got the chicken flautas with roasted chicken. While my typical reaction of ataxia did not kick in, I did leave feeling somewhat symptomatic: light headed, hot/cold flashes, weak on my feet etc. I think I may have been exposed in some capacity.

Be aware: marinated meat is cooked in beer, queso has gluten, Mexican rice is fried in gluten fryer, and chips are cross contaminated.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Not very

Safety Feature Ratings
  • Dedicated gluten-free fryer

Quality & Quantity


Is there a gluten-free menu?

— No gluten-free information on the menu

How would you rate the taste and quality of the gluten-free food you tried?

— Poor

Other


Other Characteristics
  • Good for dinner
  • Good for kids
  • Good for lunch
  • Good for takeout
  • Good vegetarian options
  • Offers delivery
  • Offers online ordering
  • Offers outdoor seating
Updated 1 month ago read full review

Overall Rating

Review


no GF menu. Servers weren't knowledgeable when I went.

Celiac friendly?

No

Updated 6 years ago read full review

Overall Rating

Review


terrible service. no gf menu. not many options.

Celiac friendly?

No

Updated 7 years ago read full review

This establishment is NOT a dedicated gluten-free facility and may not be safe for those with celiac disease. Please contact the establishment directly to inquire about safety precautions.

Gluten-Free Features

  • Reported to have a dedicated fryer
  • Tacos

Categories

  • Delivery
  • Dinner
  • Kid Friendly
  • Lunch
  • Mexican
  • Online Ordering
  • Outdoor Seating
  • Restaurant
  • Takeout
  • Tex-Mex
  • Vegetarian Friendly

Photos


Add a photo

More Reviews


Overall Rating

Review


ChuysHas no distinct gluten-free menu; but, the staff immediately consult with the manager when a guest alerts them about a food allergy. The manager, Liz, first requested some details about my allergy; then proceeded to explain what I *could* safely consume based on my description/explanation. Afterwards, she provided warnings about what not to eat. She said her patrons' safety is more important than a sale. And on that note she has recommended that some customers dine elsewhere. My server, Johnny, reiterated the menu items that were not safe. This is standard protocol. The chips and pico de gallo are divine. And, the complimentary jalapeño ranch dipping sauce makes is excellent too. They have just enough salt to make them interesting but not too much. I ordered the Stacked Enchiladas (made with blue corn tortillas and pulled chicken). And for $1, I added the queso sauce. Great experience! Typically I reserve five stars for restaurants with GF menus. But I'm giving them the max b/c of the manager's personal tutorial. Johnny was very knowledgable about the menu and the restaurant's operation; and provided some great suggestions. Kudos Chuy's for your efforts to accommodate those who are Gluten-challenged (Celiacs: Caveat Emptor!)

Celiac friendly?

No

Updated 7 years ago read full review

Reviews of this Chain

Gluten Intolerant

Overall Rating

Review


Fantastic experience at Chuy’s. The manager and majority of the staff were very knowledgeable on what items are gluten free items! Their chips are made in a dedicated fryer. And corn tortillas are gluten free. Staff was so kind to let me know all the gluten free sauces that were options. Their fajita meat is not gluten free. I had the Chicka Chicka Boom Boom enchiladas and they were delicious. No cross contamination and I feel great after my meal. I’m making Chuy’s my permanent Mexican food spot in OKC!

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Quality & Quantity


Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Overall Rating

Review


Even though they have a GF menu, they will not guarantee it will actually be GF. All their meat proteins have gluten - from the marinade. The chips are not GF either. Very disappointing.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Not very

Celiac

Overall Rating

Review


The GM was extremely knowledgeable about the processes and cross contamination! Chips at this location are celiac safe, boom boom sauce, and jalapeno ranch as well!

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Quality & Quantity


How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Celiac

Overall Rating

Review


If you have celiac DONT DO IT! Let me be a cautionary tale to those with any kind of gluten sensitivity. I have celiac and am currently in the worst pain of my life from eating here.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Not at all

Quality & Quantity


How much of the menu is available gluten-free?

— Not Much/None

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Celiac

Overall Rating

Review


I was told by my server nothing was gluten free unless you asked for grilled chicken with no seasoning. Their special Chuys season that they put on literally everything has wheat. Beware!

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Not at all

Quality & Quantity


How much of the menu is available gluten-free?

— Not Much/None

How would you rate the taste and quality of the gluten-free food you tried?

— Poor

More Info

Is this your business? Claim the listing

Nearby Restaurants