Okay let me start by saying I’ve been to chuy’s before at other locations but after this I will not be returning. When I asked for a gluten free options they gave me a menu which was great. It was quite limited (no meat, no rice, no sauce) but I went with it.
When my plate came the enchiladas I ordered had both rice and sauce on them which the gf menu said were NOT gf. I asked the waitress to double check and she reassured me it was okay.
I ended up sick and with gluten rash shortly after eating. I then talked to another friend who is Celiac and said she had issues at a separate location as well.
Upside- my friends who are not celiac said their food was great.
— Not at all
— Separate gluten-free menu
I felt so taken care of at this location. My waitress didn’t know a lot about the gluten free options so she got a manager to come by and chat with me. He explained all of options I had and even offered for the kitchen crew to clean their work station before cooking my enchiladas. The queso and Jalapeño ranch sauce are not gluten free, but the chips are. My enchilada meal was delicious!
— Somewhat
— No gluten-free information on the menu
— Some
— Excellent
The waitress had the manager come out and talk to me about what they could offer GF. He did tell me that they did not have a dedicated fryer for the chips, but had some baked for me so that I could safely enjoy them too. He also brought out some fresh baked tortillas that were GF & delicious. He did a great job going over what was safe and was not. I felt safe eating here & will definitely be back again!
Yes
Called ahead and discussed gf options Was offered a gf menu at host stand. No meat sub guacamole
— Separate gluten-free menu
— Not Much
Separate GF menu. I had enchiladas on corn tortillas with one of the safe sauces plus a crunchy taco. It was delicious and staff was knowledgeable.
— Somewhat
— Separate gluten-free menu
— Some
— Excellent
Fantastic experience at Chuy’s. The manager and majority of the staff were very knowledgeable on what items are gluten free items! Their chips are made in a dedicated fryer. And corn tortillas are gluten free. Staff was so kind to let me know all the gluten free sauces that were options. Their fajita meat is not gluten free. I had the Chicka Chicka Boom Boom enchiladas and they were delicious. No cross contamination and I feel great after my meal. I’m making Chuy’s my permanent Mexican food spot in OKC!
— Very
— No gluten-free information on the menu
— Some
— Excellent
Even though they have a GF menu, they will not guarantee it will actually be GF. All their meat proteins have gluten - from the marinade. The chips are not GF either. Very disappointing.
— Not very
The GM was extremely knowledgeable about the processes and cross contamination! Chips at this location are celiac safe, boom boom sauce, and jalapeno ranch as well!
— Somewhat
— Some
— Excellent