Chuy's

2 ratings
$ • Mexican Restaurant
Reported NOT to have a gluten-free menu, but gluten-free options are available
Reported GF menu options: Tacos
9538 Civic Centre Blvd
West Chester Township, OH 45069

Most Recent Reviews


Overall Rating

Review


The manager, Shawn, is the first manager that has come out to speak with me directly since being diagnosed. He basically said there isn't anything that one with celiac can eat here (even the rice has gluten in it). BUT they do have a gluten free menu which is just basically items that can be modified. He asked what I needed to have in order to be safe, and I asked for them to change their gloves and clean the work area. He was even going to ensure the food was going to be cooked on top of foil. My go to Mexican food were cheese enchiladas before my diagnosis and this is the first time I'm going to be able to enjoy my favorites. Truly appreciate this place! He said that they could even do chicken fajitas (as long as it's chicken that isn't marinated) and they could do it on the flat top (which would take longer).

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Safety Feature Ratings
  • Staff is knowledgeable and can answer questions
  • Staff will clean kitchen space or change gloves if asked

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Not Much

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Updated 1 year ago read full review

Celiac

Overall Rating

Review


I wish I could give this restaurant a bunch of stars because the manager and waiter were extremely knowledgeable and careful by telling us there was not anything safe for a celiac On the menu even the corn tortillas since they are made in the same fryer as gluten. We brought my 4 year old son’s food with us so it was totally fine, but then the manager brought out safely prepared chicken breast tenders (with foil on the grill) with gluten free ketchup on the house, which he didn’t eat since he was already full, so I can’t speak to CC, but I felt safe offering it to my son due to their knowledge about cross contamination.

Updated 4 years ago read full review

This establishment is NOT a dedicated gluten-free facility and may not be safe for those with celiac disease. Please contact the establishment directly to inquire about safety precautions.

Gluten-Free Features

  • Tacos

Categories

  • Dinner
  • Lunch
  • Mexican
  • Restaurant
  • Takeout
  • Tex-Mex
  • Vegetarian Friendly

Photos


Chuy's gluten-free menu
Updated gluten free menu
Add a photo View all photos

Reviews of this Chain

Celiac

Overall Rating

Review


Called ahead and discussed gf options Was offered a gf menu at host stand. No meat sub guacamole

Quality & Quantity


Is there a gluten-free menu?

— Separate gluten-free menu

How much of the menu is available gluten-free?

— Not Much

Other


Other Characteristics
  • Good for dairy-free
Gluten Sensitive

Overall Rating

Review


Separate GF menu. I had enchiladas on corn tortillas with one of the safe sauces plus a crunchy taco. It was delicious and staff was knowledgeable.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Quality & Quantity


Is there a gluten-free menu?

— Separate gluten-free menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Gluten Intolerant

Overall Rating

Review


Fantastic experience at Chuy’s. The manager and majority of the staff were very knowledgeable on what items are gluten free items! Their chips are made in a dedicated fryer. And corn tortillas are gluten free. Staff was so kind to let me know all the gluten free sauces that were options. Their fajita meat is not gluten free. I had the Chicka Chicka Boom Boom enchiladas and they were delicious. No cross contamination and I feel great after my meal. I’m making Chuy’s my permanent Mexican food spot in OKC!

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Quality & Quantity


Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Overall Rating

Review


Even though they have a GF menu, they will not guarantee it will actually be GF. All their meat proteins have gluten - from the marinade. The chips are not GF either. Very disappointing.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Not very

Celiac

Overall Rating

Review


The GM was extremely knowledgeable about the processes and cross contamination! Chips at this location are celiac safe, boom boom sauce, and jalapeno ranch as well!

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Quality & Quantity


How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

More Info