City Tap House

Have very detailed online gluten free menu, broken between gluten free and gluten friendly. Gluten friendly section was very specific about any cross contamination risks or warnings. I could order in confidence!

How confident are you that this establishment takes safety precautions against cross-contact?

— Very

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Good

Waiter was so attentive and tried to make everything great. Food was okay, but definitely felt a little off afterwards.

How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Is there a gluten-free menu?

— Separate gluten-free menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Below Average

I have never been glutened at a restaurant until now. City Tap in Boston offers gluten free food I told them my order it was gluten free on the reservation it said I was and when I was brought out a meal started eating it I asked some questions about it and she comes back later and said I’m so sorry that had gluten in it. Never again and we waited 50 min with an empty restaurant for 3 meals.

How confident are you that this establishment takes safety precautions against cross-contact?

— Not at all

Is there a gluten-free menu?

— Separate gluten-free menu

How much of the menu is available gluten-free?

— Not Much

How would you rate the taste and quality of the gluten-free food you tried?

— Poor

Menu and server clearly indicates what can be made gluten free. My server asked if it was an allergy or preference and then checked with the chef. He came back and said the chef suggested salad without protein as all other dishes are prepared in a station that has gluten so there is cc risk. This was all very thorough and reassuring. I ordered a ribeye steak with vegetables which should have little to no risk of cross contamination but the server said it still could be unsafe but could not explain why. Basically, the menu says what does not have gluten but the kitchen is not strict on cross contamination so it highly limits a menu with many naturally gluten free items. It is too bad because they seem to have the menu right and well trained servers but the kitchen seems looser with allergies or celiac.

Celiac friendly?

No

My previous experiences at the restaurant had been positive but after my experience tonight I would not recommend City Tap in the Seaport to anyone with celiac or a gluten sensitivity. They do have clearly labeled menus of items that are gluten free vs. items that could be subject to cross-contamination. I ordered a gluten free meal and confirmed with the server multiple times that I had celiac. The dish came out with a wooden marker denoting it as a dish with an allergy and the server confirmed it was gluten free. After numerous bites I realized that there was corn bread (not gluten free) in my meal. After raising my concern to the server he talked to the manager and came back and told me it was gluten free. I asked to see the menu where this ingredient was listed (not the gluten free menu) and asked to speak to the manager directly. She finally took the meal away and after many conversations with the server and cook admitted that the line cook had prepared it incorrectly and that it contained gluten. While she was very apologetic it does not help me (and how I will feel later) and it was clear that both the server and kitchen staff are not properly trained regarding gluten allergies / celiac.

Celiac friendly?

No

This place has a gluten free menu (with the standard disclaimer that they are cautious but not perfect). My celiac son had a GF pizza (Udi’s crust) which he enjoyed. He did not have any adverse reactions.

Celiac friendly?

Yes