City Works

4 recent ratings
$$ • Restaurant
Reported to have a gluten-free menu
Reported GF menu options: Bread/Buns, Burgers, Cider
Safety Rating
4 ratings

As rated by the community

91 Arsenal Yards Blvd
Watertown, MA 02472

Most Recent Reviews


Symptomatic Celiac

Overall Rating

Review


I ordered a burger on a gluten free bun and it was delicious! They didn't have as many options as I expected for other meals..my choices were salads, steak, or burgers. The waiter took my order and told me unfortunately the fries have a risk of cross contamination and suggested a side salad instead as the side. The burger bun has sesame on it as a warning for anyone who has a sesame allergy.

Everything was delicious and I felt safe!

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Safety Feature Ratings
  • Staff is knowledgeable and can answer questions

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Other


Other Characteristics
  • Good for dairy-free
  • Good for dinner
  • Good for kids
  • Offers outdoor seating
Updated 2 months ago read full review

Celiac

Overall Rating

Review


Food is pretty good, not great. Marked gluten sensitive on the menu, they take good precautions and I felt fine.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Good

Updated 5 months ago read full review

Celiac

Overall Rating

Review


A few menu items marked with GS... gluten sensitive, no separate menu. However, our server was very knowledgeable and spoke about cross contamination avoidance. My grilled chicken sandwich came with an "allergy" pick, which I always appreciate, the bun was actually quite tasty, which was a nice surprise. No fried items due to 1 fryer. No reaction and a nice family meal out.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Good

Updated 6 months ago read full review

This establishment is NOT a dedicated gluten-free facility and may not be safe for those with celiac disease. Please contact the establishment directly to inquire about safety precautions.

Gluten-Free Features

  • Bread/Buns
  • Burgers
  • Cider
  • Gluten-Free Menu

Categories

  • Dairy-Free Friendly
  • Dinner
  • Kid Friendly
  • Late Night
  • Lunch
  • Outdoor Seating
  • Restaurant

Photos


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More Reviews


Overall Rating

Review


I had a great experience. Plenty of GF options.. the GF bun was delicious and didn’t fall apart like others. Pineapple cider was 🔥 Highly recommend to all GFriends

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Updated 2 years ago read full review

Celiac

Overall Rating

Review


I ordered a bacon cheeseburger which was advertised as GS (gluten sensitive) on the menu on a gluten free bun. Bun came out covered in sesame seeds, so I double checked with the waiter that it was actually gf, and he said yes. I didn’t have any reaction! It was pretty good, they have a few other “GS” options too but not much. You can find their menu online if you want to look beforehand!

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Not Much

How would you rate the taste and quality of the gluten-free food you tried?

— Average

Updated 2 years ago read full review

Reviews of this Chain

Celiac

Overall Rating

Review


The waitress was very attentive and put an allergy alert tag with my order, wrote no cross contamination and talked to the chef. However I still ended up getting sick following dinner. The food was good but I would eat at your own risk.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Not at all

Safety Feature Ratings
  • Staff is knowledgeable and can answer questions
  • Staff will clean kitchen space or change gloves if asked

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Not Much

How would you rate the taste and quality of the gluten-free food you tried?

— Average

Symptomatic Celiac

Overall Rating

Review


I called ahead to check that they had some GF protocols in the kitchen - they were able to confirm they prep the food in a different area. Knowing others have had good experiences at the Wheeling location, I felt comfortable going and the waiter had no issue understanding celiac and gluten free needs. I got the City Works burger with a GF bun, which amazingly had no up-charge!! I don’t think the fryer is safe but I didn’t even ask (they couldn’t confirm on the phone) and got the side salad. The bun was a bit dry and it was handled better with a knife and fork but I didn’t get sick! They have plenty of hard seltzers in a can as well. Would go back for the burger.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Safety Feature Ratings
  • Staff is knowledgeable and can answer questions
  • Staff will clean kitchen space or change gloves if asked

Quality & Quantity


Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Good

Symptomatic Celiac

Overall Rating

Review


So many options and inclusive for everyone with all kinds of dietary restrictions. For an added plus the food is amazing!!! The staff and service is amazing! Love Love Love it here!!

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Asymptomatic Celiac

Overall Rating

Review


Loved it ! Gluten ‘sensitive ‘ designations on the menu . They have a GF bun available for some of the burgers . I asked if I could have the avocado and egg breakfast on the GF bun since all other items on the entree were GF . They were easily able to do this and bonus points bc it was delicious

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Gluten Sensitive

Overall Rating

Review


Tried this for the first time last night. Got a grilled chicken sandwich on a gluten free bun with a side salad. So delicious. They asked if it was a preference or allergy and the wait staff stated gluten free when serving the food as well. So yummy!

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Safety Feature Ratings
  • Staff is knowledgeable and can answer questions

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Other


Other Characteristics
  • Good for dinner
  • Good for lunch

More Info

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