We visited this restaurant after seeing their gluten free options for our son who has a wheat allergy.
When we arrived we were asked if we had any allergies, we informed them and we're told to order at the till.
The menu indicated which items were Gluten free however when I went to order the staff told me that all utensils were used for both gluten containing and gluten free items. She said the chocolate ladels would touch pancakes/waffles during cooking before them being put back in the chocolate.
I asked why they advertised products as gluten free on the menu if this was the case...I was told that the items were Gluten free but they could not guarantee no cross contamination! whilst most places can't guarantee no cross contamination...there certainly didn't appear to be any procedures in place to reduce the risk!
We had to leave as our son could not eat safely which was a huge disappointment
— Not at all
— Gluten-free items are marked on the main menu