The person preparing my food changed gloves immediately when I told her I needed to order gluten free. The enchiladas were delicious and I had no reaction. I spoke to the manager as I was leaving and complimented him on training his staff regarding gluten free protocol.
— Very
— Most/All
— Excellent
The guy was SO helpful with my questions. He changed his gloves as soon as I said I have celiac. Awesome service!
— Very
— Most/All
— Excellent
From their allergen list: We have worked diligently to remove wheat gluten from all our sauces, dressings, and proteins. Natural glutens remain only in our flour and wheat tortillas and in two desserts--tres leches and key lime pie. This means that we offer "oceans of gluten-free options" in our menu. All of these items are gluten-free: all enchiladas, all tacos, all salads (without the flour or wheat tortilla), all nachos, and our chicken tortilla so up...which uses corn strips.
All of the sauces are gluten free and they have gluten free corn tortillas. You have to specify that you need a gluten free meal, but they are good to wash their hands and change their gloves for you.
I used to never eat Costa Vida ever anywhere because it seemed like all of them made me sick anywhere every time. I don't know if they changed protocols to anything but for the past year or so all locations have done well. I haven't gotten sick and they all taste fantastic. I am not a big fan of the gf tortillas but that is just me. I usually get the salad with no tortillas at all and ask for extra chips/strips. Occasionally I'll eat the nachos as they are gf on their own. So for any of those who were like me and stayed very clear of them I would say give it a shot you may be able to add another eating out option to your small sad list π π
Yes
They change gloves all the way down the line every time I order. They do their best to make sure it’s gluten free. Great salads and quesadillas.
Yes
My go to place! Not this particular location, but they are all over. Everyone is well trained and they always are quick to change gloves and not CC. They are o e of the few places I can go that don't act put out about GF.
Placed an online order and specified that I needed gluten free. Picked up my food and left only to find that they had made my food with a wheat tortilla. My receipt shows that the tortilla should be gf and it is noted as allergy. I'm not impressed!
No
They were knowledgable about GF and changed their gloves before preparing my meal. However, they are a little disorganized and were messing up a few meals... So be careful in that regards.
Very knowledgeable about GF.
Great food and they even change their gloves to make your GF meal. :)
They have a cross continuation issue as they use the same press for the tortillas and on the line they switch the serving spoons but the fact beans, and meats etc still have issues since the other spoon had touch the flour tortillas the and been put back in the food. Everyone I tried eating here I got sick and now I pass on going there. Their corporate office is more interested in justifying then learning why they are not gluten free for those celiac who are sensitive. Eat at your own risk.
Yum but DO NOT GET THE CHIPS because of cross contamination they don't switch gloves when they get the chips but other than that, great
Great experience. All GF except flour Tortilla, pie and cookies. Goes through oven in individual container.
— Very
— Separate gluten-free menu
— Most/All
— Excellent
This is my go to place wherever I am. Everything is GF except flour tortillas. They change gloves and are very knowledgeable about crosss contamination. Very safe herr.
— Very
— Gluten-free items are marked on the main menu
— Most/All
— Excellent
Staff was kind and knowledgeable. Changed gloves and washed their hands without being told. They also let us “tweak” the side of chips to have melted cheese instead of having to order a huge order of nachos for a child.
— Very
— Some
— Good
Server immediately changed gloves and washed hands when I mentioned a gluten allergy, in addition, he pulled my tray from the back and used the serving counter in the back to prevent cc, and walked my tray himself through the rest of line, communicating with other team members that he had an allergy order. Very impressed with how he handled everything! Everything is gf except for the flour tortillas.
— Very
— Most/All
— Excellent
When I asked for a GF meal the staff immediately stripped out of their gloves and washed their hands without me asking. Food was flavorful and safe to .
— Very
— Gluten-free items are marked on the main menu
— Most/All
— Excellent