Review of Cotto

89 Westminster Bridge Rd, South Bank, London SE1 7HR, UK

Overall Rating

Review


On 12 June 23, we went for lunch at COTTO restaurant and ended up in an Emergency room at St. James Hospital with a severe anaphylactic allergy reaction!

Our daughter has an allergy to all gluten-containing grains and cashew too. The manager had taken time out to read our allergy card and confirmed that they could cater for us. We were assured that all items on the menu card which were marked in green (except Lasagne) were suitable for us. We also checked multiple times with staff regarding meal safety - before sitting down, before placing the order and after receiving our order too.

We had ordered gluten-free veg pasta & verified the ingredients mentioned on the menu too. However, halfway through the meal, my daughter felt a tongue-tingling sensation which was a red flag for us. We informed the manager & left the restaurant.

Within the next 1 hour, she faced multiple allergy reactions viz. Vomit, difficulty in breathing, rashes etc. We had to administer her Epi-pen and rush her to the hospital's Emergency ward.

The whole experience was so traumatic & I do not want anyone else to go thru it! Do note that there are gluten dishes prepared in the kitchen. We suspect the pasta dish contained wheat maybe through cross-contamination. Therefore pls use your discretion before ordering at the restaurant.

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

Updated 10 months ago

Wheat Allergy