Review of Crystal Beer Parlor

We ate here twice on vacation, with two different experiences. Despite one being challenging and risky, we will inevitably return on future trips to Savannah. The first, we came on Sunday evening. We waited about 20 minutes for a table and were seated in the outdoor area. We all ordered gluten free burgers and variations of fries. The server was knowledgeable, confirmed protocols to fry the burgers in a pan instead of a grill, etc. She returned soon after we ordered to tell us they were out of gluten free buns. I think we ended up still paying the surcharge, though I am happy to do so if it ensured the protocol!! We all ate happily and safely. It's a little expensive for a burger patty and fries (almost $20 with the gf bun charge) but worth it for the peace of mind. On our second trip, we were with a larger group and waited closer to an hour for a table on a Tuesday night. We ended up sitting inside at two tables across from each other. My DD with sensitive/symptomatic Celiac disease was at the other table. She is 17 and very comfortable asking questions, confirming protocol, clearly articulating her needs, etc. She and my younger DD ordered burgers with the gluten free bun, as did I at the other table. My DD had taken a bite of the fries and while talking took a bit of the burger - then noticed grill marks. She flagged the server, asked if it had been prepared gluten free as requested and then went to the bathroom to wash her hands - all before I was even aware of the situation. The server came over to explain to me while she was away from the table that she had just said "gluten free bun" to him......which I know is wholly untrue and would be uncharacteristically negligent of my daughter. In the end, she was not glutened, all of our burgers were replaced and taken off the bill. We were on watch for a day or two but it panned out fine. Please note that the issue was entirely due to the server vs. the restaurant. Like I said, we will comfortably return in the future.

How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Safety Feature Ratings

• Dedicated gluten-free fryer
• Other dedicated kitchen equipment (oven, toaster, pots, pans, utensils, etc.)
• Staff is knowledgeable and can answer questions
• Staff will clean kitchen space or change gloves if asked
• Food comes out flagged or marked gluten-free

Is there a gluten-free menu?

— Separate gluten-free menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Other Characteristics

• Good for dairy-free
• Good for dinner
• Good for kids
• Good for lunch
• Offers outdoor seating