Review of Devil's Dill Sandwich Shop

1711 SE Hawthorne Blvd, Portland, OR 97214

Overall Rating

Review


I went in late Saturday night. Gentleman with dark hair and glasses who claimed to be the manager (but not the owner) was incredibly rude. I’d had a similar interaction months ago with the same manager the previous time I tried to order but decided to give the place another go. The manager repeatedly told me that he did not know which options were gluten free and asked me to let him know when I made up my mind of what to order and tried to brush me aside. I tried to explain to him him what celiac disease is and that gluten can be hidden in various ingredients where one wouldn’t expect so that I could not possibly know if his various sauces were gluten free. He was incredibly impatient and made absolutely no effort to explain what was in the different sauces or even attempt to look at the ingredient list. He additionally warned that that they “work with flour.” He was utterly dismissive and unaccommodating. Another staff member tried to help but was completely overshadowed. I ended up leaving without ordering rather than patronizing a place where the manager was so disrespectful and risking being glutened. For a place that advertises to gluten free customers and ostensibly that has a dedicated prep station, this experience was incredibly disappointing. I would stay away.

Celiac friendly?

No

Updated 5 years ago

Celiac