Review of Do-Rite Donuts & Chicken

233 E Erie St, Chicago, IL 60611

Overall Rating

Review


I was so excited to try these donuts based on the previous reviews. I ordered online to have them delivered to our hotel. I had noticed they had 3 types of gluten free donuts and ordered a gluten free half dozen. Once delivered, I opened the box yo find 6 different donuts and no differentiation on the box whatsoever. I pulled the receipt off my daughters bag and noticed a note written below the gluten free donuts that read “unavailable”. When I called the store I was informed that they had run out of gluten free donuts and substituted 6 regular donuts but had noted it on the receipt. Had I not been aware that they had only 3 gluten free options and gone to look on my daughters bag for a receipt, I would have been sick for days. They refunded my money and offered to put aside another box the following day which was fine but I feel that additional precautions could have been taken to prevent getting sick. I do not feel my gluten free order was taken seriously.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Not at all

Updated 1 year ago