Review of Doc Ford's Rum Bar & Grille

The food and atmosphere were great, and the initial impressions were that the restaurant was taking gluten free seriously. Gluten free menu, the server was knowledgeable, and there were gluten free alternatives (we had gluten free bread as part of an appetizer). However, I discovered a penne pasta in my rice-based gluten free paella. To their credit, the server and manager both immediately recognized that this was a big error. They apologized, took several items off the bill, and gave me a gift card.

Overall, my impression is that the restaurant is trying to get this right, had done some training, but has some sort of gap on training or procedures in the kitchen that needs to be closed. Hopefully they can do so; I chose Doc Ford's as one of the few places in the area with a credible gluten free reputation and the food was very good. Thankfully I noticed the pasta before taking a bite so I avoided being glutened. However, I can't recommend the restaurant for celiacs until they fix their cross contamination control.

How confident are you that this establishment takes safety precautions against cross-contact?

— Not very

Safety Feature Ratings

• Staff is knowledgeable and can answer questions

Is there a gluten-free menu?

— Separate gluten-free menu

How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent