Review of Downeast Ice Cream Factory

The staff here are very helpful! On the menu, it says to let the staff know about any allergies when ordering. I explained that I have celiac, and the person taking my order got a paper that lists all the items on their menu and whether they have wheat (it also lists whether the items have a couple other allergens). They will also wash hands and get a new tub of ice cream to prevent cross contamination if you explain that you have celiac (which they referred to as procedures they use if you have an allergy, so they probably do the same thing for other allergies too). There are some sorbets as well if you want something dairy free. I got Chocolate Lover’s Dream, which is chocolate ice cream with chocolate sprinkles, and it was great! I didn’t have any problems here, and the ice cream was very good!

How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Safety Feature Ratings

• Staff is knowledgeable and can answer questions
• Staff will clean kitchen space or change gloves if asked

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Other Characteristics

• Good for dairy-free
• Good for takeout
• Good with other allergies