Review of El Mariachi Mexican Restaurant

31150 Novi Road, Novi, MI 48377

Overall Rating

Review


Used to be one of my families (all celiac) favorite restaurants. We used to eat here at least once a month if not more but then something happened with management/ownership behind the scenes and we started getting sick. We gave it two more chances after that and got sick both times. I also had a terrible experience where after telling the waitress that messed up my sisters order that she couldn’t just take the gluten off the plate and had to remake it, she bought out her boss? Who screamed at me that if I wanted gluten free food that I had to tell them everything to take off (I did, the waitress messed up btw). I ended up having a panic attack and seizure from stress in front of the entire restaurant. Staff other then the waitress and cook involved was apologetic but safe to say I’m never going back.

Future edit: Because it was the only Mexican option in the area gave it another try, this time brought my service dog who detects gluten, he did not clear the food. Unfortunately something seems to have happened behind the scenes that has effected the safety of this establishment.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Not at all

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Good

Updated 9 months ago

Symptomatic Celiac