Review of Electric Cheetah

1015 Wealthy St SE, Grand Rapids, MI 49506

Overall Rating

Review


Unfortunately, I did have a gluten exposure at my last visit to the Electric Cheetah. The waitress was dismissive of my questions about cross contamination. She was visibly irritated at questions about menu items labeled gluten free but that had opportunities for common gluten exposure (fryers, oats as an ingredient, or cooked on a shared grill).

Even after changing my meal selection to a salad and salmon, I could tell before bed that evening it had contained gluten somewhere.

A phone call to speak with the Manager (Marnee) later in the week was very positive though. She took my concern seriously. She apologized for the glutening I get to experience for all this time after my meal. She asked thoughtful and knowledgeable questions about who my server was and what I ate so she could follow up. She also offered to send a gift card and personally over see the preparation of my next meal there.

Even though it was not a positive experience when I ate there, I appreciate the response from the manager and will likely try the Electric Cheetah again in the future.

My recommendation is to continue to be your own best and bravest advocate! Ask your questions even when the server rolls her eyes at you. Don’t be afraid to insist on changes even if it’s an inconvenience to the chef. And lean into that uncomfortable conversation with the manager when your experience is poor.

Here’s hoping that the next time I travel to Grand Rapids my visit to the Electric Cheetah has a better outcome.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Not at all

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Good

Other


Other Characteristics
  • Good for dinner
  • Good for kids
  • Good for lunch
  • Good for takeout
  • Good selection of healthy options
  • Good vegan options
  • Good vegetarian options
  • Offers delivery
Updated 1 year ago

Symptomatic Celiac