Review of Finch & Fork

31 W Carrillo St, Santa Barbara, CA 93101

Overall Rating

Review


Here staying at attached hotel for a family wedding over next few days. Went in around 5pm so they weren't busy to ask about dinner options with the family later. Bartender was very knowledgeable since she goes GF by choice. Waiter was good. Ordered the pork chop without crumble on top & mentioned my medical need to avoid gluten. Different server brought out my meal & it was clearly covered with crumble so immediately sent it back. Comes back without the crumble and the flavor was excellent. Ordered the fireside milkshake for dessert without the gram cracker crumbs and again said needed to be GF. The shake comes out & it's delicious. Throughout the shake I notice a tiny chunks and just assumed it was part of the caramelized banana mentioned on the menu. Only once I was about 80% finished did I notice those chunks were getting much more frequent and much larger. Could tell it wasn't banana and looked at one of the large chunks and it was clearly gram cracker. Once my family left, I spoke with our waiter about this. He sincerely apologized and asked to make it up to me somehow. Terrible stomach aches after, hard time sleeping, & bad stomach aches the next morning too. The food was very tasty, but the 1-star rating is because of the 3 food items ordered (also a side of snap peas with dinner) two came to me with complete disregard for my order of medically avoiding gluten. At a higher end restaurant of this scale that claims to be attentive, this is unacceptable. Plus, now I have no interest in returning to this place that will unfortunately be a central meeting spot for family meals over next few days of trip. If the kitchen is that inattentive to food sensitivities clearly mentioned, then for actual food allergies (like my seafood allergy) it could potentially turn into an ER visit instead of just being ill.

Updated 6 years ago

Celiac