Firebirds Wood Fired Grill

4.5 stars 4.5 out of 5 3 ratings

11800 W Broad St Ste 1068 Richmond, VA, 23233-7920

(804) 364-9744
  • User profile picture thumbnail
    5 ratingJuly 11, 2015

    They understand the difference between celiac and just gluten free. The manager came out and talked to me. Not a huge GF menu but they really get it. I'd go back. Good food.

  • User profile picture thumbnail
    5 ratingMarch 27, 2015

    While not a large g-f menu, the staff here take gluten-free and food allergies very seriously. Brooke, one of the managers, and Dan, our waitstaff, caught an issue before it reached the table. Great group of people here.

  • User profile picture thumbnail
    4 ratingDecember 20, 2012

    Have eaten at Firebirds 3 times. First 2 meals were great! Third time had some problems for 2 days. The menu is great, but wondering if there was some cross contamination the last time. Will try it again though.

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    4 ratingJanuary 30, 2016

    17415 Chicago Cir, Omaha, NE 68118

    Pricey but good. Go when they aren't so busy

  • User profile picture thumbnail
    5 ratingJanuary 30, 2016

    680 Millcreek Mall, Erie, PA 16565

    Amazing food, amazing atmosphere, amazing service. Always have great experiences here. Very good!

  • User profile picture thumbnail
    3 ratingJanuary 29, 2016

    3435 W Chandler Blvd, Chandler, AZ 85226

    Gluten free menu and knowledgable staff. I had a minor flare up, which I think was due to cross-contamination.

  • User profile picture thumbnail
    4 ratingJanuary 20, 2016

    6601 W 135th St, Overland Park, KS 66223

    Sever was very knowledgable about celiac and which items will need to be swapped to make your dish GF. No GF buns or pasta, so you are pretty limited to the things that are Gluten Free as is.

  • User profile picture thumbnail
    5 ratingJanuary 10, 2016

    700 Old Hickory Blvd, Brentwood, TN 37027

    Full GF menu! Very attentive staff, very knowledgeable about Celiac/GF needs. Excellent food. Will definitely be back!

  • User profile picture thumbnail
    1 ratingJanuary 01, 2016

    180 Rte 35, Eatontown, NJ 07724

    In the past 2 months, my husband, son and I have eaten here 3 times. First 2 times I had the same meal (prime rib and loaded baked potato) and on NYE I had the filet, shrimp and loaded baked potato. The first two times, my stomach was bothering me the next morning. On NYE, I barely made it home before needing the facilities. I don't have the typical gut reaction to gluten, but having been GF for several years now, it must affect me differently. My son, also Celiac, had an upset tummy the next day all 3 times. Sad, because there's some delicious options, but I won't be returning.

  • User profile picture thumbnail
    5 ratingDecember 29, 2015

    10096 East 13th St N, Wichita, KS 67206

    Wow! Loved the selection and the food is GREAT. No reaction, Woo Hoo!

  • User profile picture thumbnail
    4 ratingDecember 27, 2015

    440 S 68th St, West Des Moines, IA 50266

    Gluten-free menu available upon request. Shared kitchen space but a nice size menu with multiple entrees and salads as well as kids options. Soups are only gluten-free on Tuesday, Thursdays and Saturdays which was kind of disappointing but I really appreciate the large menu selection and the good attitude of the staff to accommodate.

  • User profile picture thumbnail
    5 ratingDecember 26, 2015

    8030 Renaissance Pkwy, Durham, NC 27713

    I had an excellent experience here. I checked the website before I went and they didn't have a GF menu posted so I called ahead and they assured me that they do have a written menu and are very careful. At time of posting this, I see that the menu is now posted. My server was very respectful and quickly brought me the GF menu and said she could have the manager answer any questions. She did not make me feel that I was asking a lot of her or the restaurant (which so many people do) to accommodate my diet. The manager personally delivers the food of anyone with dietary restrictions at Firebirds. The manager on duty at that time was very thorough in explaining all the precautions that had been taken and left me feeling very confident that my food was safe so I could have a relaxing evening out with my friends. The food was delicious and the GF selection is large. This is a great place for a date or for meeting up with a group where you can feel safe and you and your dining companions also have a ton of delicious options and cool ambiance. I definitely recommend it!

  • User profile picture thumbnail
    5 ratingDecember 20, 2015

    440 S 68th St, West Des Moines, IA 50266

    Has GF menu. Be sure to ask server. http://west-des-moines.firebirdsrestaurants.com/menus/gluten-free/

  • User profile picture thumbnail
    5 ratingDecember 13, 2015

    5100 Spotsylvania Mall Dr, Fredericksburg, VA 22407

    the food was amazing and so was the service. Orrin was a great server and nade sure everything was gluten free. We are just passing threw but will be stopping here again in our travels.

  • User profile picture thumbnail
    5 ratingDecember 05, 2015

    8470 U.S. 64, Memphis, TN 38133

    Firebird's has a wonderful gluten free menu! Their steaks and salads are excellent, and so is the dessert! I've been here several times and have never had a reaction to the food. We've always had such wonderful waiters, and everyone there has always been knowledge about gluten allergies. This is one of my favorite places!

  • User profile picture thumbnail
    4 ratingNovember 28, 2015

    7716 Rea Rd, Charlotte, NC 28277

    Great staff members. My server was very understanding to my food allergies. The manager came out, gave me a gluten free menu and told me his recommendations. Enjoyed very much!

  • User profile picture thumbnail
    5 ratingNovember 22, 2015

    2985 E Skyline Dr, Tucson, AZ 85718

    Enjoyed yet another fine GF experience at Firebirds! Can't complain about a thing but having to pick up the check...which you get what you pay for.

  • User profile picture thumbnail
    5 ratingNovember 14, 2015

    700 Old Hickory Blvd, Brentwood, TN 37027

    The restaurant has a gluten free menu with prices on it, and they have several procedures in place to minimize risk of gluten contamination. First, the manager will come to the table and talk to you. He told us the only items on the gf menu are the ones that require no alterations, so I should ask about anything on the menu because sometimes accommodations can be made (e.g. Cesar Salad without croutons). The manager alerts the kitchen staff so any dishes will be made with fresh utensils and gloves. Finally, a manager or the chef will take the order to your table. That put my mind at ease.And the food was excellent! We had the seared Ahi tuna as an entree. They left off the spicy mustard, which contains flour, and gave us gf honey mustard instead. I ordered a very filling salad off the gf menu. I even ordered the flourless chocolate cake for dessert. You won't want to share, but you probably should!

  • User profile picture thumbnail
    5 ratingOctober 23, 2015

    191 Main St, Hoover, AL 35244

    Knowledgeable staff. Great service. Great food. I will be back.

  • User profile picture thumbnail
    5 ratingOctober 19, 2015

    2985 E Skyline Dr, Tucson, AZ 85718

    Our server, Abby, was very knowledgeable about the GF menu, and easy to get a GF menu right away and had a decent variety of offerings. . Food was good. Wine is half price on Mondays. Very friendly staff.

  • User profile picture thumbnail
    5 ratingOctober 10, 2015

    5100 Spotsylvania Mall Dr, Fredericksburg, VA 22407

    Best steak in town. Good gluten free options and attentiveness to allergy issues.

  • User profile picture thumbnail
    5 ratingSeptember 30, 2015

    6601 W 135th St, Overland Park, KS 66223

    Great menu and very accommodating!

  • User profile picture thumbnail
    5 ratingSeptember 16, 2015

    180 Rte 35, Eatontown, NJ 07724

    Great GF menu. Staff and manager celiac knowledgable. Manager came over and told me they would change gloves in kitchen and make sure my dish was not cross contaminated. Food was delicious. They even have dessert.

  • User profile picture thumbnail
    4 ratingSeptember 07, 2015

    5555 Youngstown Warren Rd, Niles, OH 44446

    have gf menu. Have eaten here 3 times. good each time. No bread or pasta replacements, though.

  • User profile picture thumbnail
    5 ratingAugust 06, 2015

    8030 Renaissance Pkwy, Durham, NC 27713

    Great service for people with not only gluten allergies but for multiple food allergies!! They were very knowledgeable, careful with the prep and made it feel like is was a pleasure to serve you as oppose to an inconvenience. Will definitely go back!

  • User profile picture thumbnail
    5 ratingAugust 01, 2015

    180 Rte 35, Eatontown, NJ 07724

    Fantastic! Delicious meal. Gluten free salmon dish was out of this world. Staff well aware of Celiac. Will go again !

  • User profile picture thumbnail
    5 ratingJuly 31, 2015

    11448 Belvedere Vista Ln, Richmond, VA 23235

    Have eaten here several times and have never had a reaction. I usually get the filet kebab and mashed potatoes. Watch out for their really crusty bread. Members of my family who are not Celiac love it but the crumbs go everywhere!

  • User profile picture thumbnail
    4 ratingMay 19, 2015

    Village Market Pl, Morrisville, NC 27560

    We enjoyed delicious GF ribs and two slices of GF chocolate cake the other night and it was all delicious. The ribs did not have a carolina style sauce on them (as I prefer) but were good nevertheless. The cake was very rich and two slices is plenty for four people. I picked up my food from the bar in quality serving trays and no one got sick. Very happy and will go again.

  • User profile picture thumbnail
    5 ratingMay 12, 2015

    1562 North Mills Avenue, Orlando, FL 32803

    This restaurant had an entire gluten free menu with many choices of food. There was a full range of options including Appetizers? Main courses, side dishes, sauces, and deserts that were guaranteed gluten free. Their flourless chocolate cake was killer!

  • User profile picture thumbnail
    5 ratingApril 25, 2015

    3500 Rigby Road, Miamisburg, OH 45342

    Shrimp and strawberry salad was very good! Waiter asked if it was alright to bring bread to the table for the non-celiacs. I like when they ask if it's okay. Ordered prime rib with mixed veges and it was very tasty. Dedicated gf menu. WARNING: address is correct, but the directions are incorrect. Brought us 15 min away from location and gps kept changing the address when entered.

  • User profile picture thumbnail
    3 ratingApril 19, 2015

    6801 Northlake Mall Dr, Charlotte, NC 28078

    On both our past 2 visits, 2 of my kids' GF meals came with a package of Oreos on the plate. While we were able to remove them, I have to wonder how seriously they take GF? The chef, the manager that brought it, and the server ALL missed it as they presented "kids Gluten-free meal." Both times. 4 plates. Tempted/disappointed kids. Otherwise a good experience.

  • User profile picture thumbnail
    5 ratingApril 03, 2015

    10096 East 13th St N, Wichita, KS 67206

    Outstanding food and service. Salads are amazing. The only criticism I have is there really isn't much of a GF lunch menu, so come hungry.

  • User profile picture thumbnail
    5 ratingMarch 27, 2015

    3435 W Chandler Blvd, Chandler, AZ 85226

    Knowledgeable staff.

  • User profile picture thumbnail
    1 ratingMarch 24, 2015

    1215 Creekshire Way, Winston-Salem, NC 27103

    While they have a gluten free menu, if it's not cooked right there is no point. I am highly sensitive, the smallest amount will make me sick. After explaining how I needed my food cooked and being reassured it would be safe, I proceeded to watch the server and manager converse and look at me like I was a nuisance. That should of been my warning. Sick for days after eating there.

  • User profile picture thumbnail
    5 ratingMarch 20, 2015

    5100 Spotsylvania Mall Dr, Fredericksburg, VA 22407

    For a person that is allergic to wheat, soy and peanuts, they get it right every time I come! The manager has even come back after looking up a salad dressing to report that it had soy! Kudos to a restaurant that wants to get it right. I will keep coming here. It is a SAFE place to eat!

  • User profile picture thumbnail
    5 ratingFebruary 21, 2015

    3500 Rigby Road, Miamisburg, OH 45342

    Staff very knowledgeable, many options to choose from. Everything was delicious!

  • User profile picture thumbnail
    5 ratingFebruary 03, 2015

    17415 Chicago Cir, Omaha, NE 68118

    Delicious food and knowledgable staff. I had salmon with mashed potatoes and broccoli rabe with no cross-contamination issues.

  • User profile picture thumbnail
    5 ratingJanuary 24, 2015

    Village Market Pl, Morrisville, NC 27560

    The ribs and mashed potatoes are very good and GF. Not much else to pick from though.

  • User profile picture thumbnail
    5 ratingJanuary 10, 2015

    180 Rte 35, Eatontown, NJ 07724

    great menu options

  • User profile picture thumbnail
    5 ratingDecember 13, 2014

    3435 W Chandler Blvd, Chandler, AZ 85226

    Awesome food everything and they take good precautions for those with celiac.... I have never had a problem here and have even modified their menu to get what I want and they help make sure it's gluten free!

  • User profile picture thumbnail
    5 ratingOctober 28, 2014

    14020 Promenade Commons St, Gainesville, VA 20155

    Great menu options. Lots to choose from. Great food and service. Eat at this chain all the time and have never been sick.

  • User profile picture thumbnail
    5 ratingOctober 22, 2014

    10096 East 13th St N, Wichita, KS 67206

    their menu makes you feel like you aren't missing or on options! plus my go to fave is already gf! (salmon is exceptional!)

  • User profile picture thumbnail
    4 ratingOctober 04, 2014

    4600 Merchants Park Cir, Collierville, TN 38017

    Good food, knowledgeable staff and well rounded menu including dessert. My son just wishes the burgers were gluten free😞

  • User profile picture thumbnail
    3 ratingOctober 01, 2014

    6801 Northlake Mall Dr, Charlotte, NC 28078

    I was looking forward to eating here after reading the positive reviews. They do have a nice separate menu. I ordered the Southwest Potato soup and a salad. About halfway through the soup I found a tater tot in it. I asked the waitress if that's the "potato" in the soup, and she laughed and said no. She offered me a fresh cup to go since my friends were all finished. The manager brought it to me and explained the tater tots are kept next to the soup and it must've fallen in. I asked if they are baked or fried with breaded things and he said fried. He didn't seem to understand that now the whole pot was contaminated. And they didn't offer any discount, so I ended up paying $14 for a basic salad and stomach troubles the next day.

  • User profile picture thumbnail
    4 ratingSeptember 02, 2014

    16067 N Arrowhead Fountains Center Dr, Peoria, AZ 85382

    Love it much more aware. The manager takes care of everything for you . Have not had any issues within last 2 years.

  • User profile picture thumbnail
    4 ratingAugust 31, 2014

    10096 East 13th St N, Wichita, KS 67206

    Good food. Lots of choices and knowledgable (careful) staff. The gf menu actually looks like the regular menu instead of some stray piece of paper.

  • User profile picture thumbnail
    5 ratingAugust 11, 2014

    7716 Rea Rd, Charlotte, NC 28277

    One of my favorite restaurants. I almost always order the grilled shrimp and strawberry salad. Excellent!

  • User profile picture thumbnail
    5 ratingAugust 10, 2014

    16067 N Arrowhead Fountains Center Dr, Peoria, AZ 85382

    Great service and the food was amazing. The chef personally delivered my meal & assured me that it was safe for me to eat.

  • User profile picture thumbnail
    5 ratingJuly 30, 2014

    1215 Creekshire Way, Winston-Salem, NC 27103

    Great food, good service and I felt amazing after eating. Their GF menu was a decent size and the server was very helpful in making sure my food was safe. Check it out!

  • User profile picture thumbnail
    5 ratingJuly 21, 2014

    8470 U.S. 64, Memphis, TN 38133

    This was a fantastic place to eat. They have a gluten free menu and the server and chefs made sure to get it right!

  • User profile picture thumbnail
    5 ratingJuly 10, 2014

    180 Rte 35, Eatontown, NJ 07724

    Great place everybody was very a accommodating with a gluten free issue even the chef came out and asked if everything was okay

  • User profile picture thumbnail
    5 ratingJuly 05, 2014

    180 Rte 35, Eatontown, NJ 07724

    Very good food Celiac friendly gluten free menu! Our server Matt was very attentive.

  • User profile picture thumbnail
    2 ratingJuly 03, 2014

    7716 Rea Rd, Charlotte, NC 28277

    Best part of the meal was our server. Limited selection unless you want meat. Loaded potato had so much salt I couldn't eat it. Be careful of cross contamination. I didn't get sick but they aren't very careful.

Monday
11:00 am - 10:00 pm
Tuesday
11:00 am - 10:00 pm
Wednesday
11:00 am - 10:00 pm
Thursday
11:00 am - 10:00 pm
Friday
11:00 am - 11:00 pm
Saturday
11:00 am - 11:00 pm
Sunday
11:00 am - 10:00 pm

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