This is a go-to place for my family (daughter with Celiac). They missed the allergy this last time and I realized it when they packed it in the same bag as the gluten meals. They immediately apologized and remade the burger and more fries, as well. Mistakes happen, but I appreciate how they owned it and fixed it right away.
— Very
— Some
— Good
I often get food from this location with no issues.
— Very
— Most/All
— Excellent
I’ve been to MANY different five guys restaurants. This is the first time it’s made me sick - despite telling them it’s an allergy, I’m very sensitive, make sure you change gloves, etc. Food tasted great but my guts will be recovering for the next month. Go to the one in Eugene instead.
No
Informed them of celiac and asked them to change gloves and still got glutened. Everything tasted good though!
No
Great food and service. Just remember to ask them to change their gloves and prepare your lettuce wrap without touching anyone else’s burger that way there is less chance of CC. Their fries are fabulous as usual.
A solidly safe place for burgers and fries.
Had severe reactions this is not GF kept trying it and now will never go back
No
Burgers offered in a lettuce wrap!
Excellent food. Bun-less burgers and fries are safe (dedicated GF fryer). Reliable and delicious. Staff is careful to avoid cross-contamination.
— Very
— No gluten-free information on the menu
— Most/All
— Excellent
Excellent food. Bun-less burgers and fries are safe (dedicated GF fryer). Reliable and delicious. Staff is careful to avoid cross-contamination.
— Very
— No gluten-free information on the menu
— Most/All
— Excellent
I appreciate that they always ask if my lettuce wrapped order is an allergy. Fries are the only thing in the fryer, so no worries about cross contamination.
— Somewhat
— No gluten-free information on the menu
— Some
— Good
I’ve gone three times in two months and it’s been great every time. I tell them “allergy warning, I have celiac’s”. I order mine on lettuce (they do a really great job at wrapping the burger in lettuce), with everything on it.
I then inform them that my spouse would like a normal bacon burger on a bun. The staff has always reassured me and I hear them tell each other “allergy!” while cooking. They’ve always put my burger in a different bag marked “***ALLERGY***” and there was a red sticker on the tin foil of my burger.
If you’ve never been to a Five Guys, they have a very limited menu of just burgers (bacon, cheese, or plain) in three sizes, French fries (plain or Cajun), and milkshakes.
The only gluten items on the menu are the buns and malt. The chocolate shakes do not automatically come malted, so there’s never been a worry for me there.
— Very
— Excellent
I only get the fries here. They are amazing
— Very
— Not Much
— Excellent