I found sesame seeds in my burger bowl. To my knowledge, the only item with sesame seeds would be the buns, which means my order was highly likely to have been cross-contaminated despite the gluten allergy request.
— Not at all
— Not Much/None
— Excellent
Figured out why I got glutened here, they share the mayo spreader with the buns. Since then, when I order I remind them to use new mayo and I haven’t had a problem. They have also been very friendly and accommodating.
Yes
They asked if the kids meals was allergy or preference. When I told them allergies they changed gloves had one guy in charge of the order and made sure it was done right. Thankful for this place and will definitely be coming back!!
First- tell them you need GF, don’t just order the the lettuce wrap. If you tell them they make sure the person touching the buns doesn’t touch your food. If you get the lettuce wrap “all the way” it’s going to be messy but delicious! I love it because I can get the fries too! Some of the young kids at the register don’t know what Celiac’s is but if you explain the cross contamination issue they get it and make sure the people on the line do too!
Yes
They will lettuce wrap the burger for you no problem and it is a great burger. The fries have made me sick even though they claim they are gluten free. Overall they are really good about cross contamination if you let them know.
I saw Susan's review and wanted to make sure everyone knew five guys is super careful with cross contamination but only if you tell them! when I asked what their gluten free options were he said they had their lettuce wrap and then just a burger bowl, I decided on the lettuce wrap. Then he specifically asked me about cross contamination and yelled to the crew to make sure they knew they had to be careful with mine. the lettuce wrap was awesome by the way and they give you more than enough so to act as an actual bun although I would reccomended not ordering as many sauces with the lettuce wrap, it'll be plenty juicy on its own(:
Yes
No GF buns, but really good lettuce wraps. Everything is GF on the menu except buns and malt vinegar! Even the Cajun fries are! :-)
Yes
I'm happy to be able to eat here with my family. Everything has been good so far.
I watched them make the burgers. Looked like a lot of possibility for cross contamination. I just ordered a lettuce wrap burger and didn't tell them I was GF. Maybe they change gloves etc. if you tell them about your GF status.
Quite good! Lots of menu options.
Excellent food. Bun-less burgers and fries are safe (dedicated GF fryer). Reliable and delicious. Staff is careful to avoid cross-contamination.
— Very
— No gluten-free information on the menu
— Most/All
— Excellent
Excellent food. Bun-less burgers and fries are safe (dedicated GF fryer). Reliable and delicious. Staff is careful to avoid cross-contamination.
— Very
— No gluten-free information on the menu
— Most/All
— Excellent
I appreciate that they always ask if my lettuce wrapped order is an allergy. Fries are the only thing in the fryer, so no worries about cross contamination.
— Somewhat
— No gluten-free information on the menu
— Some
— Good
I’ve gone three times in two months and it’s been great every time. I tell them “allergy warning, I have celiac’s”. I order mine on lettuce (they do a really great job at wrapping the burger in lettuce), with everything on it.
I then inform them that my spouse would like a normal bacon burger on a bun. The staff has always reassured me and I hear them tell each other “allergy!” while cooking. They’ve always put my burger in a different bag marked “***ALLERGY***” and there was a red sticker on the tin foil of my burger.
If you’ve never been to a Five Guys, they have a very limited menu of just burgers (bacon, cheese, or plain) in three sizes, French fries (plain or Cajun), and milkshakes.
The only gluten items on the menu are the buns and malt. The chocolate shakes do not automatically come malted, so there’s never been a worry for me there.
— Very
— Excellent
I only get the fries here. They are amazing
— Very
— Not Much
— Excellent