Nice tasty fast food, but food safety really depends on who's preparing the food. Ever since covid-19 happened, the diligence of the cooks has become more varied. I haven't gotten sick here yet, but it requires me having to speak up and making sure that people consistently change their gloves and put aluminum on the workspace.
— Not very
— No gluten-free information on the menu
— Some
— Average
They *tried* to be accommodating to celiac disease level of care but don't have all the best practices down to avoid cross contamination. The ladies handling the burgers and dogs did a great job, they changed gloves and put clean foil down on the countertop for our containers so the containers wouldn't be sticking to the bread crumbs when they were slid down to the bagging station. However, the man who wrapped up the regular burgers on buns also handles the fries and did not change gloves ever while handling fries, _including_ scooping up handfuls of fries with the same gloves that had been handling buns and dropping the fries in the fryer. :( I explained that it's a problem and as the day goes on they are adding more and more wheat to the fryer probably. They said they would look into it and maybe train differently so we shall see. They refunded us the money for the fries.
No
The burgers and fries are great! You can get a burger in a bowl or wrapped in lettuce. Separate prep area
Yes
Great burger and fries!!! My burger was served in a covered aluminum foil tray with a fork and knife and bagged separately from the rest of my family's order! Loved that it wasn't just wrapped in foil where all of the cheese sticks to the wrapper.
Excellent food. Bun-less burgers and fries are safe (dedicated GF fryer). Reliable and delicious. Staff is careful to avoid cross-contamination.
— Very
— No gluten-free information on the menu
— Most/All
— Excellent
Excellent food. Bun-less burgers and fries are safe (dedicated GF fryer). Reliable and delicious. Staff is careful to avoid cross-contamination.
— Very
— No gluten-free information on the menu
— Most/All
— Excellent
I appreciate that they always ask if my lettuce wrapped order is an allergy. Fries are the only thing in the fryer, so no worries about cross contamination.
— Somewhat
— No gluten-free information on the menu
— Some
— Good
I’ve gone three times in two months and it’s been great every time. I tell them “allergy warning, I have celiac’s”. I order mine on lettuce (they do a really great job at wrapping the burger in lettuce), with everything on it.
I then inform them that my spouse would like a normal bacon burger on a bun. The staff has always reassured me and I hear them tell each other “allergy!” while cooking. They’ve always put my burger in a different bag marked “***ALLERGY***” and there was a red sticker on the tin foil of my burger.
If you’ve never been to a Five Guys, they have a very limited menu of just burgers (bacon, cheese, or plain) in three sizes, French fries (plain or Cajun), and milkshakes.
The only gluten items on the menu are the buns and malt. The chocolate shakes do not automatically come malted, so there’s never been a worry for me there.
— Very
— Excellent
I only get the fries here. They are amazing
— Very
— Not Much
— Excellent