Five Guys

2.5 stars 2.5 out of 5 3 ratings

99 Eglin Parkway, Ft. Walton Beach, FL 32548

(850) 226-8824
Notes
Everything is gluten-free except for the buns!
  • User profile picture thumbnail
    5 ratingJanuary 12, 2014

    This place is awesome! I told them no bun and added that I'm allergic and I need the prep folks to change their gloves before handling my food and they did everything as I asked. I have had no issues eating here or at the san destin location.

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    1 ratingOctober 14, 2013

    THIS location is not a good one for ordering GF :( they do not understand how to lettuce wrap a burger at all! The first time I had shredded lettuce sprinkled on both sides of the burger, the second time the whole thing was a sloppy mess. I have had great success at some of their other locations though, I really think it is just this one that has a problem.

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    1 ratingJune 13, 2013

    Terrible service! Contaminated my food twice! I had to watch them make my burger. They have no clue what they are doing when it comes to gluten free preparation. It is a shame because the five guys in Atlanta are great and friendly about it. I would not risk my vacation by eating there.

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    5 ratingJanuary 27, 2015

    614 Missouri 291, Lee's Summit, MO 64086

    Five guys offers bunless burgers and hot dogs. When my order was taken, they asked if the bunless request was due to lifestyle or an allergy and I explained I am allergic to wheat. They changed their gloves and the person who handled my husband's food, which did include a bun, did not handle mine. They bagged my food separately and were very conscientious when handling my food and I did not get sick afterwards.

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    4 ratingJanuary 26, 2015

    1810 Wilmington Pike, Glen Mills, PA 19342

    Wish they had a GF bun, but overall food and prep is great!

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    5 ratingJanuary 25, 2015

    3530 Boulevard des Sources, Dollard-des-Ormeaux, QC H9B 1Z9, Canada H9B 1Z9

    My friends have been raving about Five Guys finally decided to have their lettuce wrapped burger and fries... Absolutely delicious.... The only non gf items are their buns and the fries are absolutely delicious!!!

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    5 ratingJanuary 24, 2015

    43 East Route 59, Nanuet, NY 10954

    Good burger , hot dog, French fries. Have nicer gotten sick. Very friendly.

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    4 ratingJanuary 22, 2015

    420 Westport Ave, Norwalk, CT 06851

    Option to go without bun or wrapped in lettuce. A bit messy but so delicious. Very friendly staff. I don't know if they have a dedicated fryer for the French fries. Free peanuts while you wait too.

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    1 ratingJanuary 22, 2015

    720 Loucks Rd, York, PA 17404

    No gluten free buns, and it's a sandwich shop. :-(

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    5 ratingJanuary 21, 2015

    2467 Nicholasville Rd., Suite 120, Lexington, KY 40503

    Always an awesome choice for celiacs! They are so accommodating!

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    4 ratingJanuary 17, 2015

    12555 Castlemoor Dr, Eden Prairie, MN 55344

    Good burgers and fries.

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    5 ratingJanuary 12, 2015

    1856 Boulderstone Way, Cary , NC 27519

    Very friendly, took extra-care with my order!

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    4 ratingJanuary 08, 2015

    58 Summer Street, Boston, MA 02110

    FIVE GUYS FRIES! They're delicious! They announce your allergy. They don't have GF buns but will make your dogs or burgers and place them in a container. It's my guilty pleasure food. Being a newly diagnosed celiac, I miss "normal" foods. This is one of those fast food places that care enough to be safe. They will change gloves, answer questions and give you too many fries in the bag. Dare you to eat just one of them!

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    3 ratingJanuary 07, 2015

    1146 East Fort Union Blvd., Midvale, UT 84047

    their pickles are NOT gluten free.

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    5 ratingJanuary 03, 2015

    4810 Carlisle pike, Mechanicsburg, PA 17050

    Excellent burgers and fries! Staff is extremely careful to avoid cross contamination.

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    4 ratingJanuary 03, 2015

    810 Kemper Rd, Springdale, OH 45246

    They understand Gf and cross contamination. Will change gloves if you ask. Fries are GF.

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    5 ratingJanuary 03, 2015

    3124 Kathleen Avenue, Greensboro, NC 27408

    Great fast food option for a celiac. They always take care with my order. The fries are awesome. I always get a burger with no bun. The only thing that would make them better is rolling out a gluten free bun.

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    5 ratingDecember 31, 2014

    500 Southpark Center, Cleveland, OH 44136

    so incredibly vigilant with changing gloves and ensuring safety

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    4 ratingDecember 29, 2014

    16230 Summerlin Road #201, Fort Myers, FL 33908

    Tell them you have Celiac and make your whole order GF. Ask them to change gloves. Watch while they prepare your food to ensure nothing goes wrong. The only fry French fries in their fryers. Buns go on one grill and the meat is cooked on a different grill. Talking to manager always helps too.

  • User profile picture thumbnail
    3 ratingDecember 26, 2014

    1914 North Roan Street #101, Johnson City, TN 37601

    I had always loved 5 guys before I was diagnosed with Celiac disease and probably still would. However, the cheese they put on their burgers is American and is not gf. I ordered this and had someone deliver it only too later realize that I forgot thow ask about the cheese. SO the low rating is partially MY fault but I did tell the girl who took my order that I needed it to be gf. She seemed to have no idea what I was talking about. That isn't really shocking considering that most off the population doesn't know about GF but being that they were listed on this site I thought maybe the staff had been trained. If they are someone had an off day, which left me hungry and sorry I had taken the chance. I gave 3 stars because either the fries are awesome.

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    5 ratingDecember 26, 2014

    4821 New Broad St., Orlando, FL 32814

    I really enjoy Five Guys. They use the Lettuce for the bun. All is really tasty.

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    5 ratingDecember 26, 2014

    120 Tom Hill Sr. Blvd, Macon , GA 31210

    They did a wonderful job and the fries were delicious!!

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    1 ratingDecember 26, 2014

    23050 Via Villagio Pkwy, Estero, FL 33928

    We eat at five guys across the country because they market themselves as gluten free without the bun. Usually that's the case. This particular five guys had bun crumbs all over the food prep counter. The people who prepared our food never changed their gloves. Its just as well because the cashier got our orders wrong. We asked for burgers wrapped in lettuce but received burgers in trays which worked out because had they wrapped them in lettuce on the food prep counter our order would've been contaminated with gluten. Do not recommend this one.

  • User profile picture thumbnail
    5 ratingDecember 19, 2014

    2240 NW 19th Street, #900, Boca Raton, FL 33431

    Excellent option for gluten free option. They were helpful and changed their gloves to handle the gluten free food. My son was so happy to eat good fries and a plain hamburger.

  • User profile picture thumbnail
    5 ratingDecember 17, 2014

    1424 N. Meacham, Schaumburg, IL 60173

    This is the only Five Guys I have ever gone to. And I have gone with my son (who is also celiac) and my daughter (who is not) several times. Not only are they always careful about separating and putting on new gloves regarding our orders, they are super friendly. I don't know what they use for their training or hiring practices, but more places should adopt them. Never had a cc issue, always top notch customer service, and delicious food to boot. Worth the price. Really love these guys.

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    5 ratingDecember 17, 2014

    15435 Scottsdale Rd, Scottsdale, AZ 85260

    They were very friendly and helpful with their allergy protocol!

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    3 ratingDecember 12, 2014

    1512 Western Ave, Albany, NY 12203

    A regular cheeseburger here is seven dollars. The regular fries, which is very large, is 3.50. And a soda is two more dollars. One hot dog with cheese and no bun is almost 5 dollars by itself. So you can easily spend $12 or more for one person, and for that they serve you food in a greasy paper bag. And you have to sit under bright fluorescent lights. The food is good but not really that much better than a place like Wendy's. I'd rather pay half the price and eat off a tray at Wendy's instead of eating at five guys out of a greasy paper bag. But obviously the catch is Wendys isn't gluten-free. So that's the only reason I would eat here instead.

  • User profile picture thumbnail
    1 ratingDecember 11, 2014

    2606 Cedar Hills Blvd., Beaverton, OR 97005

    Service was horrible! I ordered gf veggi and it came on a bun took it back and they told me we don't have gluten free here. the girl who remade my sandwich kept rolling her eyes at me and didn't change her gloves so I told them they need to change her gloves and she really got sassy with the sighs and rolling of the eyes. they have no clue DO NOT eat here!!!

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    5 ratingDecember 11, 2014

    20002 Route #19, Cranberry Township, PA 16066

    I eat here all the time, they are fantastic. They do not fry anything but fries so they are safe (and delicious). They are very good about dealing with a gluten allergy, so much so that they are very comfortable with it.

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    5 ratingDecember 10, 2014

    6076 Marsha Sharp Freeway, Lubbock, TX 79407

    Will do a lettuce wrap! Fries are amazing! No cross contamination.

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    4 ratingDecember 03, 2014

    286 Washington Street, Jersey City, NJ 07302

    Everything gluten free except the buns. Everyone there is very helpful and friendly at making sure everything I eat is separated from the bread.

  • User profile picture thumbnail
    4 ratingDecember 01, 2014

    50 W. Jefferson Street, Suite 180, Phoenix, AZ 85003

    Good food (if not as good as In'N Out :) and great service; the lady at the counter verified with her manager, and the lady making my lettuce cheeseburger changed her gloves; I had no reaction. That said, the cross-contamination potential is enormous, because they touch buns and condiments, in particular slather the mayo over breed. I was hungry, and downtown Phoenix is a gluten desert on Sundays, so I took a chance. But until ALL steps and employees are safe I would be careful.

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    5 ratingNovember 23, 2014

    1540 S. Dixie Highway (US 1), Coral Gables, FL 33146

    Great burger bowl option for those of us that are gluten-free. It's the burger in a bowl with all the fixins but without the bun. The fries (regular and Cajun) are awesome.

  • User profile picture thumbnail
    5 ratingNovember 22, 2014

    120 Tom Hill Sr. Blvd, Macon , GA 31210

    We were traveling and needed a stop in the Macon area. With few options listed on FMGF, we decided to go to Five Guys despite the lack of reviews. Our experience today was typical for the chain: excellent. The girl who took our order was great. I said we are all gluten free and she responded by knowing we needed bunless burgers and took the added step of telling the kitchen staff about the special instructions in person as well as typing it on the order. Service was very quick and friendly, too! This location is larger and busier than most and still delivered all of what we've come to expect and love about Five Guys!

  • User profile picture thumbnail
    5 ratingNovember 19, 2014

    3501 Clemson Blvd., Anderson, SC 29621

    Another great experience at a Five Guys. When I ordered without buns, the cooks overheard me and asked if it was for gluten intolerance. I said yes and they changed gloves and were extra careful. Very courteous staff. Also the best fries I've had at a Five Guys nationwide!

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    5 ratingNovember 18, 2014

    3305 W. Central Avenue, Toledo, OH 43606

    Cajun fries are good. Never had a problem

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    4 ratingNovember 16, 2014

    7345 Dodge Street, Omaha, NE 68114

    Staff was very accommodating and knowledgeable when we asked about gluten free. Separately wrapped burger with no bun they said fried are gluten free as is oil it's cooked in. No issues with food

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    5 ratingNovember 12, 2014

    931 Senate St., Columbia, SC 29201

    Friendly service. Staff took precautions to ensure no gluten cross contamination. We order burgers wrapped in lettuce. Have eaten here multiple times now. A plus!

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    3 ratingNovember 12, 2014

    4751 Forest Road, Columbia, SC 29206

    Although all five guys restaurants serve gluten free, the staff behind the counter at this particular one made us feel like we were inconveniencing them when we said we have a gluten allergy.

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    5 ratingNovember 12, 2014

    3935 Pelham Rd, Greenville, SC 29615

    Staff took precautions to prevent gluten contamination from buns. Friendly service. Got our burgers wrapped in lettuce. A plus!

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    5 ratingNovember 08, 2014

    2616 N. Maize Rd, Unit 100, Wichita, KS 67205

    iv always had great experience at all the locations. I have celiac and it has never bothered me, I do take my own bun if I know I'm going

  • User profile picture thumbnail
    5 ratingNovember 07, 2014

    3840 Promenade Parkway Suite N-1, D'Iberville, MS 39540

    Great service! When I order a cheeseburger without bread, the cashier always notifies the grill and preparation area that it is allergy related. They always change their gloves and prepare the order separately.

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    1 ratingNovember 07, 2014

    2501 Wabash Ave, Springfield, IL 62704

    I had heard great things about this place so hubby and I decided to try it! As we got up to the counter to order the amount of bread crumbs all over the place began to make me nervous... I asked the guy at the counter about the gluten free options and he looked at me like I was crazy. I explained to him what gluten was and he said " oh ok yea you can order something with out a bun". So... Against by better judgment I places my order and asked if the person making my good could change their gloves and put down a sheet of paper on the counter to TRY and avoid Cross contamination... He looked at me and said "uh we are kinda busy right now...." My hubby and I both just kind of looked at him with a shocked look and hubby finally said "I don't think so let's go". I was VERY disappointed after all the good things I have heard. I may try another 5 guys again but I would ever take a chance with this one!

  • User profile picture thumbnail
    5 ratingNovember 05, 2014

    2325 Washington Blvd, Ogden, UT 84401

    They are great! Very friendly and knowledgeable about GF. Their fry sauce is no longer GF, they were nice enough to not only let me know this but also mix mayo and ketchup for me. You can get a lettuce wrap and they don't look at you weird when you tell them you have a wheat issue. I've watched them prepare my food every time I've been in there. They always change gloves and make sure not to cross - contaminate.

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    5 ratingNovember 02, 2014

    202 HWY 17 North, North Myrtle Beach, SC 29582

    They make the burgers in a separate container and the fries are safe to eat without any reaction.

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    5 ratingOctober 31, 2014

    7741 Gateway Lane, Concord, NC 28027

    Always a GF safe place and appreciate the knowledge of staff on cross contamination!

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    5 ratingOctober 31, 2014

    4810 Carlisle pike, Mechanicsburg, PA 17050

    Staff was EXTREMELY careful to avoid cross contamination. I will certainly be back. :-)

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    5 ratingOctober 29, 2014

    95 Washington Street, Canton, MA 02021

    my celiac wife like a their burgers (no bun) and fries.

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    5 ratingOctober 29, 2014

    3267 Hodges Blvd #6, Jacksonville, FL 32224

    They have always been great when dealing with my gluten allergy. They always ask before hand if it is an allergy & always change gloves.

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    5 ratingOctober 26, 2014

    43518 Christy Street, Fremont, CA 94538

    Five Guys is always great. Ask for your burger wrapped in lettuce and say it's an allergy- everyone coming in contact with your food will change their gloves before they touch it. Fries are safe- nothing else is fried. Delicious!

  • User profile picture thumbnail
    1 ratingOctober 24, 2014

    2933 Vauxhall Rd., Vauxhall, NJ 07088

    ALL of the condiments are cross contaminated. I watched three people make a burger on a bun and then stick their hands right into the bowl of pickles, lettuce, and onions. Celiacs beware.

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    5 ratingOctober 24, 2014

    208 Hamilton Crossing Drive, Alcoa, TN 37701

    Very friendly, when I asked about gluten-free, my grand daughter, didn't have to go away hungry, . Now is our favorite place to go. Thank you


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