Five Guys

One of the best burgers I have had in a while. Dedicated fryer, staff made mine fresh and changed gloves and announced allergy coming through! No bun but great lettuce wrap!

How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

We had dinner there with no complications. The manager went to the grill and helped prepare the gf burger specifically asking all staff to change gloves. Did not get condiments on burger but they can give you packets. We asked for the gf meal to be bagged separately. No problem. They were really nice to work with us. No bun but you can take a gf bun with you.

How confident are you that this establishment takes safety precautions against cross-contact?

— Very

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

I have celiac disease so I am always super cautious about where I eat out. I have to been to several 5 Guys before and I haven’t had any problems and this one was no different. No bun but I am fine with that. You tell them when you are ordering you have celiac or you are gf and they change their gloves and are very careful with your food

How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Went to Five Guys in Pigeon Forge. Not Celiac friendly at all. Could not answer questions to my satisfaction-so we decided not to eat there!

How confident are you that this establishment takes safety precautions against cross-contact?

— Not at all

Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Not Much

How would you rate the taste and quality of the gluten-free food you tried?

— Poor

We eat here regularly and they are always awesome. They verbally communicate to the whole line about an allergy and always bag everything separately.

How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Safety Feature Ratings

• Dedicated gluten-free fryer
• Staff is knowledgeable and can answer questions
• Staff will clean kitchen space or change gloves if asked
• Food comes out flagged or marked gluten-free

Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

I always look for a five guys when I travel because they are always super good about changing gloved and only working with your food. This one by far was the nicest and cleanest I've been too. Highly recommend. Staff was very knowledgeable and nice.

How confident are you that this establishment takes safety precautions against cross-contact?

— Very

How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

I had a cheeseburger with the lettuce wrap and the Cajun fries. Both were delicious, and I did not get sick after eating them! I felt as though they were very cautious with my order and even packaged it separately from my husband's non-GF food. I was very impressed!

Celiac friendly?

Yes

My husband has celiac disease and when we ordered they immediately notified the staff that he had it. One cook said they'd handle our order, we watched her change her gloves and take every precaution not to cross contaminate. I would definitely recommend 5 guys. They take celiac serious. My husband didn't get sick at all.

Celiac friendly?

Yes

Always, always amazing...so careful, you can see them prepare everything. They are my go-to place!

Celiac friendly?

Yes

The staff said they routinely get customers with celiac disease and they know what to do regarding changing gloves, etc. The burgers can be served without a bun in a bowl or lettuce wrap and the fries are safe because they don’t cook anything but fries in the fryer. We ate there twice during our week in Pigeon Forge and had no problems.

Celiac friendly?

Yes

It is gluten free, but the meat is SO thin that it's not worth it. Good place if you only want French fries.

Fries and burgers were gluten free. However, the toppings were highly processed and the fries were really greasy. This might be in some people's liking but I am a health nut and frankly, prefer all organic foods.

they didn't even know what gluten free was. no gluten free buns or fries

90% of the time we have no problems but we do have to explain and watch. They have laid the lettuce to wrap the burgers on the prep area where there were bread crumbs. Dedicated fryer and it's one of only 2 places in the area that have a dedicated fryer. Expensive though when you have a teenage boy who wants 2 cheeseburgers and fries!

Celiac friendly?

Yes

great service with knowledgeable staff. Dedicated fryers.

Celiac friendly?

Yes

Staff was very careful not to contaminate food. Fries cooked separately from burgers.

Celiac friendly?

Yes

Staff didn't have a clue about gluten free!!! They were also rude when you questioned them about it!

Celiac friendly?

No

Meat and buns cooked on different grills. Fries are gluten free and staff was very knowledgable about celiac. Great food too!

Celiac friendly?

Yes

Excellent food. Bun-less burgers and fries are safe (dedicated GF fryer). Reliable and delicious. Staff is careful to avoid cross-contamination.

How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Safety Feature Ratings

• Dedicated gluten-free fryer

Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Excellent food. Bun-less burgers and fries are safe (dedicated GF fryer). Reliable and delicious. Staff is careful to avoid cross-contamination.

How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Safety Feature Ratings

• Dedicated gluten-free fryer

Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Other Characteristics

• Good for takeout

I appreciate that they always ask if my lettuce wrapped order is an allergy. Fries are the only thing in the fryer, so no worries about cross contamination.

How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Safety Feature Ratings

• Dedicated gluten-free fryer

Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Good

I’ve gone three times in two months and it’s been great every time. I tell them “allergy warning, I have celiac’s”. I order mine on lettuce (they do a really great job at wrapping the burger in lettuce), with everything on it. I then inform them that my spouse would like a normal bacon burger on a bun. The staff has always reassured me and I hear them tell each other “allergy!” while cooking. They’ve always put my burger in a different bag marked “***ALLERGY***” and there was a red sticker on the tin foil of my burger.

If you’ve never been to a Five Guys, they have a very limited menu of just burgers (bacon, cheese, or plain) in three sizes, French fries (plain or Cajun), and milkshakes.

The only gluten items on the menu are the buns and malt. The chocolate shakes do not automatically come malted, so there’s never been a worry for me there.

How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Safety Feature Ratings

• Dedicated gluten-free fryer
• Staff is knowledgeable and can answer questions
• Staff will clean kitchen space or change gloves if asked
• Food comes out flagged or marked gluten-free

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Other Characteristics

• Good for dinner
• Good for kids
• Good for lunch
• Good for takeout
• Good with other allergies

I only get the fries here. They are amazing

How confident are you that this establishment takes safety precautions against cross-contact?

— Very

How much of the menu is available gluten-free?

— Not Much

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent