Review of Five Guys

1800 S Milton Rd, Flagstaff, AZ 86001

Overall Rating

Review


Informed them at start of order wheat allergy. Cashier put generic "allergy warning" on ticket. Ordered cheeseburger with lettuce wrap, grilled onions and mushrooms, tomatoes, pickles and regular fries. Watched them grab foil wrap and lettuce wrap with gloved hands on that they had on touching other orders before mine. Observed their shared chillcase with tomatoes, lettuce, pickles, onion, etc was touched by staff using gloved hands, no tongs. The same gloved hands that touched the hamburger buns on the grill and prior orders to mine. So everything was cross contacted in the chillcase. They changed gloves when my burger was placed on lettuce wrap to wrap up burger. French fries are in their own dedicated space and fryer. Service okay. Burgers NOT safe for Celiac or gluten allergies.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Not at all

Safety Feature Ratings
  • Dedicated gluten-free fryer

Quality & Quantity


Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Other


Other Characteristics
  • Good for dinner
  • Good for keto
  • Good for lunch
  • Good for takeout
  • Offers delivery
  • Offers online ordering
  • Offers outdoor seating
Updated 1 year ago