I asked if they could accommodate me due to celiac. Was told I can get it wrapped in lettuce or just no bun. Only fries are cooked in the fryer. The guy who took my order shouted...”gluten/wheat allergy! Change gloves and make on safe clean area!”
I was amazed! Just traveling through the Pittsburgh area and was so happy to have gone here!!!
— Very
— Most/All
— Excellent
I asked for gluten free/ lettuce wrapped burger and they put my burger in a bowl and wrapped a bun on the side. I asked the lady if it was gluten free and she insisted the bun was on the side. Big sad
— Not at all
— No gluten-free information on the menu
— Not Much
— Below Average
My son has celiac and we have taken him here a few times in 2019 for a burger on a lettuce bun. He has never gotten sick, even though we order food at the same time for the rest of our kids that don't have celiac and can have a regular hamburger. Staff seems to know exactly what I'm talking about whem I tell them he needs a glove change and have his food prepped in a separate area. (They do have a separate, dedicated grill for cooking his food on) Food tastes great too!
Yes
Staff always asks if I have an allergy and communicates with cooking staff. Cooking staff always changes gloves when preparing my food. Fries are cooked in dedicated fryer.
Yes
Excellent food. Bun-less burgers and fries are safe (dedicated GF fryer). Reliable and delicious. Staff is careful to avoid cross-contamination.
— Very
— No gluten-free information on the menu
— Most/All
— Excellent
Excellent food. Bun-less burgers and fries are safe (dedicated GF fryer). Reliable and delicious. Staff is careful to avoid cross-contamination.
— Very
— No gluten-free information on the menu
— Most/All
— Excellent
I appreciate that they always ask if my lettuce wrapped order is an allergy. Fries are the only thing in the fryer, so no worries about cross contamination.
— Somewhat
— No gluten-free information on the menu
— Some
— Good
I’ve gone three times in two months and it’s been great every time. I tell them “allergy warning, I have celiac’s”. I order mine on lettuce (they do a really great job at wrapping the burger in lettuce), with everything on it.
I then inform them that my spouse would like a normal bacon burger on a bun. The staff has always reassured me and I hear them tell each other “allergy!” while cooking. They’ve always put my burger in a different bag marked “***ALLERGY***” and there was a red sticker on the tin foil of my burger.
If you’ve never been to a Five Guys, they have a very limited menu of just burgers (bacon, cheese, or plain) in three sizes, French fries (plain or Cajun), and milkshakes.
The only gluten items on the menu are the buns and malt. The chocolate shakes do not automatically come malted, so there’s never been a worry for me there.
— Very
— Excellent
I only get the fries here. They are amazing
— Very
— Not Much
— Excellent