I didn’t know the fry sauce wasn’t GF. If they aren’t going to have this information posted somewhere, at least have the employee tell you when you ask for the lettuce wrap. Sometimes the employee will ask, “Allergy or preference?” I wish they did that all the time. And especially give the fry sauce info to the person that responds “allergy”.
— Most/All
— Excellent
Way pricey for a burger without a gf bun..... I didn’t get sick but wouldn’t want to spend that much money on an just ok greasy burger.
Yes
They do not offer a gluten free bun but they will do a lettuce wrap. The fries are cooked in dedicates fryers and the workers changed their gloves on request.
The only reason I gave 4 instead of 5 stars is because the workers don’t seem to be that knowledgeable at this location or just don’t care. I understand that at most fast food places the workers are teenagers just trying to make some money so I shouldn’t expect too much maturity but I would still like to be taken seriously.
For example, one time when I tried to explain that I have Celiac the guy taking the order got annoyed and said I could of just said I need gluten free. I find that it’s important for people to understand that those with Celiac are not just on a fad diet but have a legit medical need to be gluten free. He also asked if this is something that is going to kill me today and I said no but I will have symptoms for a few days and I am at higher risk for cancer and other medical issues in the long run so he responded with, “Well if it’s in the long run only then that’s fine. I was going to have the guys prepare you food in a separate section but that’s not necessary.” The food is decent but I would just be extra vigilant and make sure they take your gluten free order seriously.
Yes
This place is great about handling allergies. Had a lettuce-wrapped burger and fries. They always bag them separately from other food ordered.
Yes
Excellent food. Bun-less burgers and fries are safe (dedicated GF fryer). Reliable and delicious. Staff is careful to avoid cross-contamination.
— Very
— No gluten-free information on the menu
— Most/All
— Excellent
Excellent food. Bun-less burgers and fries are safe (dedicated GF fryer). Reliable and delicious. Staff is careful to avoid cross-contamination.
— Very
— No gluten-free information on the menu
— Most/All
— Excellent
I appreciate that they always ask if my lettuce wrapped order is an allergy. Fries are the only thing in the fryer, so no worries about cross contamination.
— Somewhat
— No gluten-free information on the menu
— Some
— Good
I’ve gone three times in two months and it’s been great every time. I tell them “allergy warning, I have celiac’s”. I order mine on lettuce (they do a really great job at wrapping the burger in lettuce), with everything on it.
I then inform them that my spouse would like a normal bacon burger on a bun. The staff has always reassured me and I hear them tell each other “allergy!” while cooking. They’ve always put my burger in a different bag marked “***ALLERGY***” and there was a red sticker on the tin foil of my burger.
If you’ve never been to a Five Guys, they have a very limited menu of just burgers (bacon, cheese, or plain) in three sizes, French fries (plain or Cajun), and milkshakes.
The only gluten items on the menu are the buns and malt. The chocolate shakes do not automatically come malted, so there’s never been a worry for me there.
— Very
— Excellent
I only get the fries here. They are amazing
— Very
— Not Much
— Excellent