Five Guys

Have stopped here several times in the last few years and have always had a good experience. The staff we’ve interacted with have been knowledgeable and helpful. No GF buns or bread, but my son usually gets a hot dog by itself and the fries, and they’re good about putting it in a separate bag. Haven’t had any issues after eating and the food is always good

How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

So, I was excited to try this place after reading the reviews here & accessing the menu in this app. It was not a great experience. While ordering, I only asked a few questions & the guy looked rudely at me and acted irritated that I even asked. He knew nothing and answered vaguely. I was unsure and so stepped out of the line to not hold it up. After letting everyone else go, I came back to the counter to order last. I’d never been to this chain before so I asked pretty basic questions about the menu items, which he treated me with the same disregard, but told me the fries were the only thing fried and they only had salt or the Cajun seasoning. Seeing down the cooking station at the crumbs EVERYWHERE, I errored on the side of causing and just order a fry with salt. My daughter got a regular burger and the guy knew by this point that I needed gluten free. Well the order was made and they threw it all in the same bag, literally shoveled together. They scooped fries into the bag right on top the burger. So there lay my fries over wrapping that’s been all over that crumby table. Not wanting to chance it, I just picked a few off the top of the pile that weren’t touching. The fries had some salt/sugar blend (despite what the guy told me) and I have no idea what I ate. So ya, the employees didn’t care, were rude, and now I have a stomach ache already starting. Oh and did I mention I paid $6 for those fries?! OUCH! I won’t be back. Please be careful.

How confident are you that this establishment takes safety precautions against cross-contact?

— Not at all

Safety Feature Ratings

• Dedicated gluten-free fryer

Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Not Much/None

How would you rate the taste and quality of the gluten-free food you tried?

— Below Average

Ordered online, called and talked to staff about allergy. Order was great and correct. Had bacon burger and fries. Burger was in a bowl.

How confident are you that this establishment takes safety precautions against cross-contact?

— Very

How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Other Characteristics

• Good for kids
• Good for lunch
• Good for takeout
• Good with other allergies
• Offers delivery
• Offers online ordering

The staff was knowledgeable, restaurant was clean and they had great communication about my daughter’s celiac disease. We told them she had a Gluten allergy and she has eaten successfully here twice now!

Celiac friendly?

Yes

I’ve leaned to say “gluten free for an allergy” when I do it’s made with new gloves and by itself. Staff did a great job making it gf!

Celiac friendly?

Yes

They took the necessary precautions to make sure my food was not cross-contaminated. I was so happy to finally be able to have French fries again!!!

Celiac friendly?

Yes

Dedicated French fry fryer. No GF buns but had it served in a bowl separate from the rest of my families order. A huge plus is you can watch the people make the food and watch them change their gloves after touching other hamburger buns.

Celiac friendly?

Yes

Excellent food. Bun-less burgers and fries are safe (dedicated GF fryer). Reliable and delicious. Staff is careful to avoid cross-contamination.

How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Safety Feature Ratings

• Dedicated gluten-free fryer

Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Excellent food. Bun-less burgers and fries are safe (dedicated GF fryer). Reliable and delicious. Staff is careful to avoid cross-contamination.

How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Safety Feature Ratings

• Dedicated gluten-free fryer

Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Other Characteristics

• Good for takeout

I appreciate that they always ask if my lettuce wrapped order is an allergy. Fries are the only thing in the fryer, so no worries about cross contamination.

How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Safety Feature Ratings

• Dedicated gluten-free fryer

Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Good

I’ve gone three times in two months and it’s been great every time. I tell them “allergy warning, I have celiac’s”. I order mine on lettuce (they do a really great job at wrapping the burger in lettuce), with everything on it. I then inform them that my spouse would like a normal bacon burger on a bun. The staff has always reassured me and I hear them tell each other “allergy!” while cooking. They’ve always put my burger in a different bag marked “***ALLERGY***” and there was a red sticker on the tin foil of my burger.

If you’ve never been to a Five Guys, they have a very limited menu of just burgers (bacon, cheese, or plain) in three sizes, French fries (plain or Cajun), and milkshakes.

The only gluten items on the menu are the buns and malt. The chocolate shakes do not automatically come malted, so there’s never been a worry for me there.

How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Safety Feature Ratings

• Dedicated gluten-free fryer
• Staff is knowledgeable and can answer questions
• Staff will clean kitchen space or change gloves if asked
• Food comes out flagged or marked gluten-free

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Other Characteristics

• Good for dinner
• Good for kids
• Good for lunch
• Good for takeout
• Good with other allergies

I only get the fries here. They are amazing

How confident are you that this establishment takes safety precautions against cross-contact?

— Very

How much of the menu is available gluten-free?

— Not Much

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent