— Somewhat
— Gluten-free items are marked on the main menu
— Most/All
— Excellent
Absolutely love this place, best gf pizza by far and I live in Boston. We go here everytime we are in NH. Wish I could go more often, their crusts and toppings are the best!
— Very
— Gluten-free items are marked on the main menu
— Most/All
— Excellent
Soooo good! And for those who have been here before - they got a new crust and it is AMAZING
— Most/All
— Excellent
Friendly understanding service. Staff was very helpful with customizing an order to fit dietary needs. The flatbread crust actually tastes good which is a welcome change for GF crusts.
— Very
— Gluten-free items are marked on the main menu
— Some
— Excellent
Had a great experience at this location! Our server was knowledgable and we enjoyed a celiac safe pizza. Separate prep area and the pizza cooks in its own pan, though they use the same pizza oven.
— Very
— Separate gluten-free menu
— Most/All
— Excellent
They prepare all the gf pizza in a completely separate area, they cook the pizzas in their own tinfoil pans in the shared oven, and have dedicated pizza cutters for gf. It was absolutely delicious, would 100% go again. The only annoying thing is that gf crust is an additional $5!!! Not a cheap pizza.
— Very
— Gluten-free items are marked on the main menu
— Most/All
— Excellent
Just ordered my son a pizza to go from here. They were very knowledgeable about cross contamination. It was really good sized. He has Celiac and did not get sick. Highly recommend.
Great Pizza. I haven’t had many options for gluten free pizza, but while up in North Conway my fiancé and I decided to give it a shot. Pizzas are cooked in a shared oven but on a separate tin. I did not have any issues.
— Somewhat
— Gluten-free items are marked on the main menu
— Some
— Excellent
Great spot for pizza and a salad. They have a dedicated spot for preparing the pizza, it is cooked in a shared oven, on dedicated pan.
— Somewhat
— Gluten-free items are marked on the main menu
— Most/All
— Excellent
NOT ALLERGY FRIENDLY!! 9 of us went to flatbread pizza at the start of my sisters bachelorette as she has a severe gluten and dairy allergy and the server assured us and explained their practices to keep cross contamination to a minimum. 3 of our 9 orders were wrong. They almost served my sister a gluten crust but she (my sister) realized the mistake and asked them to fix it. They did but forget she also ordered dairy free. She got extremely Ill shortly after from the dairy causing the party to be cut short. You only get one bachelorette and hers was ruined because of their lack of understanding how serious food allergies are. I think it should be noted the business was not that busy at the time. I know the dinner time rush can be stressful and things can be overlooked but this was not the case. They need a better system for allergies or reeducation. In fairness If you don’t have allergies the pizzas are pretty tasty.
— Not at all
— No gluten-free information on the menu
— Not Much
— Average
One of the best gluten free pizzas I’ve ever had. They have a separate room to prep the gluten free pizzas. Didn’t get sick.
— Very
— Most/All
— Excellent
The staff is very knowledgeable about cross-contamination and celiac disease. We have been here many times and love it. The food is delicious!
— Very
— No gluten-free information on the menu
— Most/All
— Excellent
We have been coming here for years. They are very accommodating with GF and their pizza is amazing!
— Very
— No gluten-free information on the menu
— Most/All
— Excellent
Had another great experience at Flatbread! The server confirmed that it was a gluten allergy so they would take extra precautions to prepare it separately. I love that the GF crust is thin and delicious and comes out in the pan it was baked in.
— Somewhat
— Gluten-free items are marked on the main menu
— Most/All
— Excellent
Ugh, my favorite gf pizza!!! Unfortunately they do cook the pizzas in the same oven (though gf pizzas are prepared in a separate work station and cooked in their own pan), so I have had mild upset on a few occasions but usually it goes down smoothly!
— Somewhat
— Gluten-free items are marked on the main menu
— Most/All
— Excellent
GF flatbread pizza.
Got take out. Served in the same tray it was cooked in. Felt very good about precautions that were taken.
— Very
— Gluten-free items are marked on the main menu
— Most/All
— Excellent
Everything is prepared separately and safely, the food is delicious, and most toppings are gluten free, which provides a ton of variety when ordering! Service is wonderful and the staff is very conscientious.
— Very
— Gluten-free items are marked on the main menu
— Most/All
— Excellent
Very tasty, and alot of options for those with celiac. On their menu they have a disclaimer, saying they can't 100% guarantee gluten free - because they make pizzas and have flour in the air. But I had no problem
Yes
They understand when you tell them allergy when ordering a gluten free pizza. Make sure to mention it is an allergy so they know to put it on a safe aluminum pan to bake. They prepare the gluten free pizzas in a separate area away from the regular ones. When I asked for a box the server first boxed up the regular pizzas and said she would go wash her hands and be back to do mine. Good pizza as well! They are up front on the menu about potential for cross contamination because it is a pizza place and they are trying to cover themselves but they are the safest pizza place I have eaten at both at this location, in Portsmouth and Portland.
Yes
I am not celiac, just gluten intolerant, but I was impressed with the care that they took with my GF pizza. It was prepared in a separate area, away from the regular pizzas, and was cooked on a disposable aluminum pan. I had the BBQ pizza with pork, pineapple, and goat cheese. It was delicious!
Yes
Acted like they do this all the time with GF. Got sick within 10 mins of finishing my part of a GF pizza. So cross contamination likely. Add to that... it didn’t even taste good going down. Dry dry dry ingredients and bland flavor. I wouldn’t return there.
No
Had a GF BBQ Pulled Pork Pizza with Pineapple and Goat Cheese . . . DELICIOUS!!!
Yes
Staff is great here! Gf pizza is made in a separate pan and prepared in the back. Eat here all the time and have never had any issues! Even their bbq sauce for the pizza is gf.
Yes
Great and safe GF pizza! The waitress took all of my concerns seriously. They use a pizza crust that's in its own aluminum tray, they use completely separate toppings, and cut it in a different area that's above where they cut the gluten-full pizzas. I'm writing this review 24 hours after eating and I'm feeling great!
Yes
This is my favorite pizza. Safe, delicious and fresh! We go here every time we take our daughter to Story Land and it is one of the highlights of our day.
One of many flatbread companies I’ve been to! Gf pizza is cooked and served on its own foil tray
Yes
Excellent pizza and super safe, they definitely know their stuff!
Yes
Best pizza I've ever had. I got the sausage pizza with vegan cheese. Our waitress was really responsive and happy to talk through their precautions to keep the pizza safe. For gluten free pizza they make it in the back room so it's not prepared near the gluten pizza, and they use toppings that haven't been used for gluten pizza, either. Then they carry it out on a special tray so it doesn't touch anything. I also watched the person putting pizzas in the oven and he was very careful about placing it in a way that he wouldn't be putting the floured paddle over top of it. These folks really go above and beyond to make gluten free pizza as safe as it could possibly be in this type of restaurant. They also made a mistake on my pizza and cut it using the wrong (gf but not df) cutter, so they immediately made a new one. I appreciated that they caught the mistake and corrected it right away.
That said, the seating area is in a large room where the gluten pizzas are being made and cooked. The ovens have hoods and we saw the smoke being sucked into the hoods, so any flour in the air stays away from the seating area. I'm very sensitive and didn't get glutened.
Yes
Great pizza - both gf and normal - great atmosphere and very pleasant staff. $5 extra for any gf pizza base but my daughter reckons best pizza she’s had since being gf. As others have said - cooked on separate tray and used different cutter etc - seemed very aware of cross contamination
Yes
Amazing pizza and staff. Expensive pizza but you have to expect that when you have celiac
Yes
Always love Flatbread, first time at this location. Staff was knowledgeable and can pretty much have any pizza on their gf crust which is delicious!!
Most all pizzas available on GF crust. Cooked on separate tray (shared oven space but on separate disposable tray so not touching oven). Server very friendly and knowledgeable about both GF and peanut allergies. I have a wheat allergy so always very careful. Would eat there again
I have been to other Flatbread Co locations but not this before the other day. I always have great gf pizza and have never had a reaction. Waitstaff are extremely pleasant and each location has a wonderful relaxed feel.
Yes
The pizza here is amazing! The staff was very knowledgeable. I had a plain cheese pizza and the pizza crust was delicious, the waitress gave me a pamphlet about the person who made the crust. I love Flatbread!
Yes
Knowledgeable staff and separate preparation for GF pizza made this feel like a safe choice. My son ate the pizza and did not complain but honestly I didn't think it was very good.The toppings were delicious but the GF dough not so much. It seemed like the bottom (either the dough itself or because it is cooked in a pan) was undercooked but the crust was really dark. I'm not sure how they could avoid it given that they are going out of their way to make it safe, but I guess upon reading all the reviews I had set expectations higher. Great service, salad, fresh lemonade and toppings.
Yes
Staff seemed very knowledgeable about Celiac. Informed me that they take as many precautions as possible but there is plenty of "airborne flour, etc." so I'm taking a risk eating there. I ordered a cheese and herb flatbread which apparently came out without herbs because the waitress asked afterwards if I wanted herbs on the side? I declined because it was very tasty without. Picky family loved their non-gf pizza. I waited a few days to make sure I didn't get sick and so far so good. The pizza was however extremely greasy and maybe I'm weird but the amount of smoke from the ovens inside kind of bugged me while eating, haha. I'd go back though.
Yes
They not only cooked the pizza on a disposable tray but they prepare the pizza where they prepare the salads to help with any cross-contamination. The gf pizza was very good and my son had no issues after eating it. The staff is super friendly and the atmosphere was great. It's family friendly but also a good place to go without kids. We will definitely be returning when we are in the area again.
Yes
This might have been the best pizza I have ever had. They catered perfectly to my gluten allergy, with an amazing pizza and a gluten free whoopee pie for desert. Everything is farm to table, healthy and delicious. I might come back to North Conway just for more Flatbread Company, I would very highly recommend it to anyone and everyone, especially those with food allergies.
Yes
The best GF pizza we have ever had!! Staff very knowledgeable!!
This place was great!! GF crust was amazing and pizza is cooked in a disposable aluminum tray. They also offer dairy free cheese and free range, nitrate free meats. Food was very good and loved the atmosphere! Will definitely be back here.
Yes
We are here visiting from RI and Stacy was awesome explaining everything!! Thanks a bunch!!
Yes
Delicious, separate "gluten free prep area", disposable aluminum tray, separate oven.
Yes
Always great. I've been going here for years as celiac
We let be this place. My son and I have Celiac. Never had a problem.
excellent
Great service! The server said she was so concerned about making sure my gluten free request was followed exactly that she forgot to put in my boyfriend's order, but we then got that flatbread for free! Overall really good experience! One of the better gf crusts I have had. Would definitely come back.
Yes
The pizzas are unreal here, but don’t sleep on the desserts! The brownie sundae is worth a trip in itself!
— Somewhat
— Gluten-free items are marked on the main menu
— Some
— Excellent
Gluten free pizza cooked with proper safety precautions. Delicious pizza and can even split 1/2 flavors.
— Very
— Gluten-free items are marked on the main menu
— Most/All
— Good
They told me they would grill my pizza covered in foil to avoid CC. Gluten free crust extra 7$
— Somewhat
— Gluten-free items are marked on the main menu
— Some
— Good
All the pizzas can be made gluten-free, and the staff took it very seriously. Great food and atmosphere!
— Very
— Gluten-free items are marked on the main menu
— Most/All
— Excellent
They cooked my pizza in a separate oven while wrapped in tin foil. They seemed very knowledgeable about celiac. My pizza was delicious! I did not get any symptoms from eating here.
— Somewhat
— Gluten-free items are marked on the main menu
— Some
— Excellent