Don’t eat here!!
We stressed to our server how our family was gluten free and we had a severe allergy. When our molten lava cake came out he told my husband, “Just don’t eat the caramel on the plate because that’s not gluten free.” So of course we questioned why he would put the sauce on the plate after we told him it had to be gluten free.
Then I asked him about the wafer(tuille)on all of our plates and he said, No that’s definitely gluten free.”
I then questioned it again because on the gluten free menu it specifically stated that the molten lava cake was gluten free but only w/o the wafer (tuille). The server then stated again that I was wrong and it was definitely gluten free and he said “things have changed and I assure you it’s safe.”
Minutes later our server came back over a third time and said, “Actually I do apologize but I was just informed that I was wrong and that isn’t gluten free.”
Those with celiac and with a severe wheat allergy know how seriously this situation is. I was extremely disappointed in the way this was handled and the way we were treated at this restaurant. Unfortunately, we will never be able to trust going there again since they didn’t take allergies & celiac seriously. This post is simply to warn others because I never want anyone to have this type of experience here. If it wasn’t for me carefully memorizing the menu, googling ingredients, and trusting my gut, my family would have been in the hospital tonight. 😔
— Not at all
— Separate gluten-free menu
— Not Much/None
— Poor
Server was very aware of cross contamination worries of mine. All staff knew of my dietary restrictions. I will definitely go back.
Yes
Wonderful gluten free menu with many options. Server was very knowledgeable. Food was fabulous. I am extremely sensitive to cross contamination and I was just fine. Highly recommend.
Yes
Yes
Yes
This establishment has a nice GF menu. Servers are very knowledgeable and actually made suggestions. Bartenders were also knowledgeable and verified drinks were gluten free (I already knew but appreciated their concern). They also made sure to take extra caution when I told them I was celiac and my food was brought out separate with a verbal … this was prepared GF. And the Lava Cake (yes, cake) is GF!!!
— Very
— Separate gluten-free menu
— Most/All
— Excellent
Wonderful and absolutely delicious! I called ahead to confirm their knowledge of Celiac and if they take precautions. The staff were very knowledgeable and even asked for my reservation to make a note for my server. When I arrived, Charles already had as aware and had the separate GF menu ready. The menu was great as most of what I wanted (even desserts) were available. I ordered a garden salad and before I could say anything, he mentioned that it’s GF and to hold the croutons. I had a ribeye, the Flemings potatoes, and sautéed mushrooms. It was better than Ruth’s Chris and The Angus Barn. I didn’t get sick at all and had a wonderful meal experience. I wish I could afford to go every Friday night!
— Very
— Separate gluten-free menu
— Most/All
— Excellent
Great steak, many options for salads and sides, plus gluten free chocolate lava cake that’s made in house!!
— Somewhat
— Separate gluten-free menu
— Most/All
— Excellent
Separate GF menu with many options. Hostess and Server were very aware of requirements for a safe meal. Everything was very tasty and no reaction for me- yay!! No doubt, this place is very spendy.
— Very
— Separate gluten-free menu
— Most/All
— Excellent
Great experience! Had steak and baked potato with a salad. Best steak I’ve ever had.
— Somewhat
— Separate gluten-free menu
— Some
— Excellent