Review of Fleming's

Don’t eat here!!

We stressed to our server how our family was gluten free and we had a severe allergy. When our molten lava cake came out he told my husband, “Just don’t eat the caramel on the plate because that’s not gluten free.” So of course we questioned why he would put the sauce on the plate after we told him it had to be gluten free. Then I asked him about the wafer(tuille)on all of our plates and he said, No that’s definitely gluten free.” I then questioned it again because on the gluten free menu it specifically stated that the molten lava cake was gluten free but only w/o the wafer (tuille). The server then stated again that I was wrong and it was definitely gluten free and he said “things have changed and I assure you it’s safe.” Minutes later our server came back over a third time and said, “Actually I do apologize but I was just informed that I was wrong and that isn’t gluten free.” Those with celiac and with a severe wheat allergy know how seriously this situation is. I was extremely disappointed in the way this was handled and the way we were treated at this restaurant. Unfortunately, we will never be able to trust going there again since they didn’t take allergies & celiac seriously. This post is simply to warn others because I never want anyone to have this type of experience here. If it wasn’t for me carefully memorizing the menu, googling ingredients, and trusting my gut, my family would have been in the hospital tonight. 😔

How confident are you that this establishment takes safety precautions against cross-contact?

— Not at all

Is there a gluten-free menu?

— Separate gluten-free menu

How much of the menu is available gluten-free?

— Not Much/None

How would you rate the taste and quality of the gluten-free food you tried?

— Poor