They couldn't understand that I needed clean gloves. In fact, everytime I said I need fresh gloves. I'm gluten-free. They tried to give me a low Carp tortilla but when I asked if it was gluten-free, they didn't know. They finally were able to determine which products were gluten-free. And then proceeded to give me cheese by reaching into the container as opposed to using the spoon. So there is quite a bit of cross-contamination. At this location, it's went downhill.
— Not at all
— Separate gluten-free menu
— Not Much/None
— Good
I am visiting Texas from Idaho. I am very severe when it comes to gluten. I decided to try Freebirds. I had the kids meal Taco with white meat chicken, black beans, and cilantro lime rice on the corn tortilla. It's tasted great and no reaction. That's a win win in my book.
when using the corn tortillas almost everything is gluten free. friendly staff, however they are not very knowledgeable
The management here has gone down completely. No one knows what gluten is and I watched them cross contaminate every single thing on the serving bar today a guy with gloves on that it just touched the tortilla grabbed the chicken that had fallen all over the line and put it back with his hands. DO NOT GO HERE IF YOU ARE CELIAC.
— Not at all
— Gluten-free items are marked on the main menu
— Not Much/None
— Poor
They have a good variety of options and I can eat without getting sick.
— Somewhat
— Some
— Average
Daughter is celiac. We have been many times and they have an allergy chart posted for them to see. Only chicken is GF (other meats are not) but my daughter loves it in a bowl! They washed hands and changed gloves. She has not have any symptoms of being glutened.
I asked for the gluten-free menu and ordered chicken on salad. I still got glutened. I suspect that they prepare all the food on the same surface. The employees seemed pretty clueless about what gluten intolerance means.
— Not at all
— Gluten-free items are marked on the main menu
— Not Much/None
— Average
Good experience, they all changed their gloves and had a sheet telling me what was safe and not safe! Would come back for sure.
— Very
— Some
— Excellent