Freebirds

3 recent ratings
$ • Quick Service Restaurant
Reported to have a gluten-free menu
Reported GF menu options: Tacos
Safety Rating
3 ratings

As rated by the community

120 N New Rd
Waco, TX 76710
Collections
In 1 Public Collection

Most Recent Reviews


Celiac

Overall Rating

Review


They have a good variety of options and I can eat without getting sick.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Quality & Quantity


How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Average

Updated 2 months ago read full review

Symptomatic Celiac

Overall Rating

Review


Food was great and I didn’t get sick! I think this is better than Chipotle!

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Other


Other Characteristics
  • Good for dairy-free
  • Good for dinner
  • Good for kids
  • Good for lunch
  • Good for takeout
  • Good selection of healthy options
  • Good vegan options
  • Good vegetarian options
  • Good with other allergies
  • Offers online ordering
Updated 11 months ago read full review

Symptomatic Celiac

Overall Rating

Review


Excellent staff , lots of choices They changed gloves and were very attentive

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Updated 1 year ago read full review

This establishment is NOT a dedicated gluten-free facility and may not be safe for those with celiac disease. Please contact the establishment directly to inquire about safety precautions.

Gluten-Free Features

  • Allergen List
  • Gluten-Free Menu
  • Tacos

Categories

  • Allergy Friendly
  • Dairy-Free Friendly
  • Dinner
  • Healthy
  • Kid Friendly
  • Lunch
  • Mexican
  • Online Ordering
  • Quick Service Restaurant
  • Takeout
  • Tex-Mex
  • Vegan Friendly

Photos


Freebirds gluten-free menu
Freebirds gluten-free menu
Add a photo View all photos

More Reviews


Celiac

Overall Rating

Review


Manager was very careful. Changed gloves and used separate utensils. Chips fried in canola oil in a dedicated fryer. Excellent nachos, no reaction. Highly recommend.

Celiac friendly?

Yes

Updated 4 years ago read full review

Celiac

Overall Rating

Review


The staff made my meal and I was about to pay for it, when Patrick the manager asked me if I was gluten free because of allergies. When I told him yes, he threw the meal away because his staff did not change their gloves. He then said he would make my meal personally to make sure it was done right. He changed his gloves and got out fresh utensils to keep my food from being cross contaminated.

Celiac friendly?

Yes

Updated 5 years ago read full review

Celiac

Overall Rating

Review


The staff was great. I expected them to just change their gloves. They have a whole procedure which includes fresh clean utensils, a plate straight out of the package and the best part was they seemed very happy to do it.

Celiac friendly?

Yes

Updated 6 years ago read full review

Overall Rating

Review


had the bowl, was great!

Celiac friendly?

Yes

Updated 7 years ago read full review

Overall Rating

Review


Enjoyed this place very much!!!! The staff was great and took the time to use a different utensil to serve everything, so they didn't cross contaminate anything. Was very impressed with them. And the food was delicious!!!!!

Celiac friendly?

Yes

Updated 8 years ago read full review

Overall Rating

Review


On a road trip with three dogs, super accommodating of gluten allergy, put on new gloves, got new utensils and gave me an allergen menu. Very friendly staff, great for dogs for outside seating. Perfect road tip stop. Out door seating for dogs is in shade at 6 p.m

Celiac friendly?

Yes

Updated 8 years ago read full review

Overall Rating

Review


Very friendly, staff went out of their way to make sure they cleaned the area, changed gloves and used separate utensils! plus it's yummy 5 star for sure for Gf

Celiac friendly?

Yes

Updated 9 years ago read full review

Overall Rating

Review


If you love nachos like me this is the place for you. They also have burrito bowls and will have a list of gluten free foods to choose from. Just make sure they change gloves and you're golden.

Celiac friendly?

No

Updated 10 years ago read full review

Reviews of this Chain

Symptomatic Celiac

Overall Rating

Review


I really like freebirds! But I’m a simple eater so I only get rice, chicken, and cheese- has no problems. They have a guide for gluten free products- they were able to check that the brisket was not gluten free.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Quality & Quantity


How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Gluten Sensitive

Overall Rating

Review


There is a lot of variety on choosing what to put into my bowl. I basically was able to have most of the protein options, but there were three that I couldn’t have which was the steak, the limited time protein, and the vegan chorizo as they contain gluten. The prices aren’t too bad either! I definitely recommend this place. They change their gloves and grab a freshly cleaned tray for my order.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Safety Feature Ratings
  • Other dedicated kitchen equipment (oven, toaster, pots, pans, utensils, etc.)
  • Staff is knowledgeable and can answer questions
  • Staff will clean kitchen space or change gloves if asked

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Other


Other Characteristics
  • Good for dairy-free
  • Good for dinner
  • Good for keto
  • Good for kids
  • Good for lunch
  • Good for takeout
  • Good vegan options
  • Good vegetarian options
  • Good with other allergies
  • Offers delivery
  • Offers online ordering
Celiac

Overall Rating

Review


The management here has gone down completely. No one knows what gluten is and I watched them cross contaminate every single thing on the serving bar today a guy with gloves on that it just touched the tortilla grabbed the chicken that had fallen all over the line and put it back with his hands. DO NOT GO HERE IF YOU ARE CELIAC.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Not at all

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Not Much/None

How would you rate the taste and quality of the gluten-free food you tried?

— Poor

Celiac

Overall Rating

Review


They couldn't understand that I needed clean gloves. In fact, everytime I said I need fresh gloves. I'm gluten-free. They tried to give me a low Carp tortilla but when I asked if it was gluten-free, they didn't know. They finally were able to determine which products were gluten-free. And then proceeded to give me cheese by reaching into the container as opposed to using the spoon. So there is quite a bit of cross-contamination. At this location, it's went downhill.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Not at all

Quality & Quantity


Is there a gluten-free menu?

— Separate gluten-free menu

How much of the menu is available gluten-free?

— Not Much/None

How would you rate the taste and quality of the gluten-free food you tried?

— Good

Celiac

Overall Rating

Review


Daughter is celiac. We have been many times and they have an allergy chart posted for them to see. Only chicken is GF (other meats are not) but my daughter loves it in a bowl! They washed hands and changed gloves. She has not have any symptoms of being glutened.

More Info