Review of Friedman's Herald Square

My celiac partner and I had an okay experience here. Our waiter was nice and attentive, and said that if our food does not come marked with a flag that said “Gluten Free,” to let him know. We had ordered vegetable potstickers to start with (which were okay), then for our main courses, I ordered the brick chicken, and my celiac partner ordered the buttermilk fried chicken sandwich. My brick chicken stayed true to the name, it was dry and nearly tasteless. I could not finish it. The mashed potatoes and brussels sprouts were not any better either. The mashed potatoes had an awkward consistency, and tasted like chalk. The Brussels sprouts were soggy and lots burnt. My partner enjoyed the fried chicken, but the sandwich was far too loaded for the flimsy gf bun. It fell apart and he was left tearing the pile that was once a sandwich apart frantically. The amount was very filling, but the sandwich is supposed to remain a sandwich, not become an American poke bowl. The price was definitely not worth the meal. We will not be returning.

How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Poor