Frozen Moo

8 ratings
$ • Ice Cream Shop
Reported NOT to have a gluten-free menu, but gluten-free options are available
Reported GF menu options: Ice Cream
Safety Rating
4 ratings

As rated by the community

1 N Forest Beach Dr
Hilton Head Island, SC 29928

Most Recent Reviews


Celiac

Overall Rating

Review


Frozen Moo has a full allergen list posted on the wall so you can check if a particular flavor is safe for you.

My son had a Reece’s small sundae and the only problem is that it was too big for him and he couldn’t finish it!

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Other


Other Characteristics
  • Good for dairy-free
  • Good for kids
  • Good for takeout
  • Good with other allergies
Updated 11 hours ago read full review

Overall Rating

Review


Would give zero stars if I could. Staff were not prepared to identify gluten free flavors, and refused to wash a scoop to minimize the risk of cross-contamination. Ordering is a bit of a free for all and we had no confidence that they would take proper precautions, so we left rather than chance it.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Not at all

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Poor

Other


Other Characteristics
  • Good for takeout
Updated 2 years ago read full review

Gluten Intolerant

Overall Rating

Review


I had the peach low fat yogurt and asked if it was gluten free and the answer was an immediate confident “yes!” Ice cream was good and felt confident ordering

Quality & Quantity


How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Other


Other Characteristics
  • Good for dairy-free
  • Good for kids
  • Good for takeout
  • Good selection of healthy options
  • Offers outdoor seating
Updated 3 years ago read full review

This establishment is NOT a dedicated gluten-free facility and may not be safe for those with celiac disease. Please contact the establishment directly to inquire about safety precautions.

Gluten-Free Features

  • Allergen List
  • Ice Cream

Categories

  • Allergy Friendly
  • Dairy-Free Friendly
  • Healthy
  • Kid Friendly
  • Outdoor Seating
  • Takeout

Photos


Allergy list is posted on window. This is showing the flavors that contain wheat/gluten.
Add a photo View all photos

More Reviews


Overall Rating

Review


No gluten free cones, but lots of options for ice cream

Quality & Quantity


How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Updated 3 years ago read full review

Overall Rating

Review


Tasty gluten and dairy free ice cream

Cute shop, fast service

Quality & Quantity


How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Updated 3 years ago read full review

Symptomatic Celiac

Overall Rating

Review


The only possibility I see if cross contamination is if an ice cream scope isn’t cleaned prior to them getting your ice cream out.

There were a lot of GFree flavor options. I wish that instead of an allergen chart saying “stay away” from these flavors it would have been a menu of what were the safe options to look at. I had to cross check between the allergen list and the list of flavors, which there is 92 of them.

I DID NOT have a reaction, BUT I did find evidence of another ice cream in the one I got. I ordered cinnamon and chocolate, and the other ice cream was blue with chocolate chip pieces from the looks of it. I am not sure if it was leftover on the scoop that was used or if it was in the cinnamon ice cream tub.

Again, didn’t get sick but I was really worried and ended up not eating a 1/4 of my ice cream. Wish I would have asked them to use a new scoop or something to prevent the leftover ice cream on it.

There is no line and you just walk up to the counter. I suggest looking at the options ahead of time and narrowing down if you experience any decision fatigue. It was VERY busy when we went into the parlor so I got ordinary flavors that I figured I would like. My boyfriend got Georgia Peach which was really tasty. I got cinnamon and chocolate which were both good as well.

I would say approach at your own risk if you have Celiac, and ask for a new clean ice cream scoop.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Quality & Quantity


How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Good

Other


Other Characteristics
  • Good with other allergies
Updated 3 years ago read full review

Symptomatic Celiac

Overall Rating

Review


I went here yesterday and had ice cream with no problems! Told them I have a gluten allergy and they washed out a scooper for me. I had toasted coconut and moose tracks!

Celiac friendly?

Yes

Updated 4 years ago read full review

Overall Rating

Review


Ice cream parlor with listed allergens including gluten, nuts, and eggs.

Updated 5 years ago read full review

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