Review of Fuji Sushi & Sake Bar

2200 N Maple Ave #478, Rapid City, SD 57701

Overall Rating

Review


Long story... They DO offer gluten free options.... although I don't feel that they explained their process thoroughly, nor did I feel that they tried to help me understand.

When ordering gluten free, they cook it in the back using Tamari sauce. Originally the waitress made it seem like they could do it on the grill in front of us when I mentioned that cross-contamination isn't a problem. Unfortunately, the waitress didn't tell the grill cook that I couldn't have the chicken teriyaki sauce, who put the chicken on my plate without warning. BecThe waitress did not inform the cook that I had requested gluten free, and then approached me after I told the cook I couldn't eat the sauce. She confronted and at me saying, "Is there a problem?" I explained that I couldn't consume the product. She replied, "That's why I said we have to cook it in the back." I reminded her that I thought she was originally talking about cross-contamination, and cooking on the same grill but separately was not a problem. We ended on a good note, but I didn't realize that it was a requirement to be cooked in the back.

She must have realized that she was sounding pointed because she apologized and got me a brand new dish at no extra charge. Overall, the food was great. The explanation of gluten-free service was poor. The cook on the line was fantastic. Lots of options and sushi. Huge miscommunication on both our parts. I recommend training on making sure customers understand that it HAS to be cooked in the back for the sake of the cook.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Quality & Quantity


Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Not Much

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Other


Other Characteristics
  • Good for dinner
  • Good for kids
  • Good for lunch
  • Good for takeout
Updated 8 months ago

Gluten Intolerant