Review of Gateway Market

Shopped and eaten here before, as an out of towner looking for natural foods. My son was just diagnosed with CD. Called thinking they might have a GF menu. They forgot to put me on hold as the person who answered checked with management. Heard a long and a bit aggressive instruction to the person who was helping me. "You need to just shoot from the hip... I want you to to turn around and just look at the menu board and go down the list and tell her what we can substitute. Like bread and stuff." The person came back on the phone and did that, but when I asked if there were pastries (it was a test) he just was kind of dumbstruck, I assumed he didn't want to ask again and get yelled at. I said "thanks". It was clear there wasn't top down instruction. With the grocery store attached, I think a smart person could make it work, with clear instructions to their staff. But they certainly aren't prepared or trained. Three stars because you can purchase GF foods in the aisle.