Review of Grandma's Grotto

We have been customers for years, but after their recent move, the customer service has taken a nosedive. They tried to get us to pay in person after ordering and paying online. After our order was missing an item, I tried calling, leaving a voicemail, Facebook message, and Facebook comment, and they ignored me and deleted my request for assistance. What a shame after the hit restaurants have taken.

How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Is there a gluten-free menu?

— Separate gluten-free menu

How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Good

Other Characteristics

• Offers online ordering