Grassroots Ice Cream

Extremely rude when I asked about allergy concerns. Didn’t end up ordering because I didn’t feel safe. Will not return

Is there a gluten-free menu?

— No gluten-free information on the menu

***PLEASE READ MY EDIT. It got worse...*** No dedicated fryer, but I was assured that it “was fine.” Big nope. I hope they were gluten-free, as I was told they were, but the chicken skewers are great and I didn’t get sick. The staff were flummoxed by a simple GF soy sauce question, which was not promising. My salad came with fries and crispy onions, so I couldn’t eat it. Nice. I will never be able to order their food again. At least there’s ice cream? [Well, no, actually.]

*** EDITED TO ADD.... I’m adding this a few weeks later: I AM NEVER, EVER, EVER going to buy anything at this place ever again. I went there with my kids today to get ice cream, and nicely and apologetically asked if they would please clean the scoop for us. We also ordered GF cones. CUE THE EYE ROLLS from the Grassroots staff taking out order, and her reminding me that they can’t guarantee that there wouldn’t be cross contamination. Yeah thanks, I know. My peach ice cream had a chunk of chocolate in the edge of it, indicating an obviously not cleaned scoop, as neither of my kids had chocolate chunk anything in their orders... I didn’t get really sick, but I didn’t feel great later... I will definitely not bother with this place ever again. It’s just not worth it. They obviously don’t need any celiacs as customers, so I’ll make sure to not trouble them ever again.

How confident are you that this establishment takes safety precautions against cross-contact?

— Not at all

Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Not Much

How would you rate the taste and quality of the gluten-free food you tried?

— Good

Other Characteristics

• Offers online ordering

There is only one thing on their menu that is truly gluten-free, a Vietnamese salad. However they also put fried shallots in it. They say they can’t guarantee that anything is really gluten-free. They label things gluten-free, but it’s cross contaminated in the fryer.

Celiac friendly?

No

Owner is rude about food allergies. Sorry my dietary constraints offend you, lady, I just asked so I won't be in agony for the next week of my life. This isn't a choice. Also, stop being rude to the poor kids that work for you.

Celiac friendly?

No

A lot of GF ice cream flavors, these rotate by day and even throughout the day, also have dairy free options