Review of Guy Fieri's Smokehouse

333 Waterside Dr #103, Norfolk, VA 23510

Overall Rating

Review


Food is good. BUT, the staff is beyond inept in regards to knowledge about food ingredients. I informed the hostess (we were ordering to-go because there was a 45 min wait even though 7+ tables were open) I needed an allergen menu. She said they didn't have one. When I told her I was allergic to wheat she said, "Oh you don't need to worry about that. We don't have any of that in this restaurant". That should've been my first clue. The bartender had never had anyone with dietary restrictions order from him before. My meal came out with French fries from a shared fryer, flour coated waffle fries, and flour coated onion strings on my burger. They fixed the burger, but never did get the fries right. If you're sensitive, stay away. Also, atmosphere is crowded and loud.

Celiac friendly?

No

Updated 6 years ago