Review of Hard Rock Cafe

My family and I love to travel around the world, and we have always had the Hard Rocks as one of our favourites. They are always so good at accommodating for allergies. We had a great experience when we visited their location in New Orleans, (we ate there everyday). The staff always went above and beyond for me! And I get it, I read some of the reviews on here, and I’m a bit skeptical too. As we all have our different experiences at the same place. But being Celiac, I understand the struggle and anxiety that comes with just being able to eat ANYTHING while you’re away from home. But I truly felt like I was in good hands while visiting this location. I had the nachos (Before I had to stop eating Dairy) and they were sooo good! AND MADE IN A GF FRYER!! Yummm! The waiter was also very “New Orleans” and excited to tell me that I could also have everything in the fryer :) Definitely try it out if you’re celiac.

How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Safety Feature Ratings

• Dedicated gluten-free space in the kitchen
• Dedicated gluten-free fryer
• Other dedicated kitchen equipment (oven, toaster, pots, pans, utensils, etc.)
• Staff is knowledgeable and can answer questions
• Staff will clean kitchen space or change gloves if asked
• Food comes out flagged or marked gluten-free

Is there a gluten-free menu?

— Separate gluten-free menu

How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent