Hattie B's Hot Chicken

Unable to dine. Fryer broken :(

Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

Ordered the grilled tenders and told them i had an allergy. They told me there would be a wait on it, when it came out it was served on a piece of bread. Couldn’t eat. Will not come back.

How confident are you that this establishment takes safety precautions against cross-contact?

— Not at all

Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Not Much/None

I had a great time. The only chicken option is grilled, unbattered chicken tenders but it is pretty good. Make sure to tell them it’s an allergy or they might put the chicken on a slice of bread (they didn’t for me, but I had a friend who got the same thing but didn’t say allergy and got the slice of bread touching the chicken, had to have it remade). The grits aren’t that great but the beans are good.

How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Not Much/None

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

A counter-order restaurant with a long line and big crowds, it's not the easiest place to make sure you're getting careful service. I think this might not be an ideal place for the more sensitive diners.

For us, we ordered the grilled chicken- and didn't realize we needed to ask for it not to be served on a piece of bread. We were able to remove and be fine, but more sensitive people would probably need to ask them to make a new order. It's a crazy busy place- the line just to order was 45 minutes, and then about 15 minutes to wait on the food- so that would not be a fun experience. We were also able to eat the fries, not from a dedicated fryer, with no issues, but if cross-contamination is a big concern, you would want to avoid them. The greens and beans and grits did not cause us any issues, but, again, those who have to be more careful would probably have to do a deeper dive. I did not feel like the ordering process was conducive for asking careful questions, and I doubt the staff is changing gloves or anything of that nature.

At the end of the day, there really weren't a ton of options and was a risky meal for us, even as low-sensitive as we both currently are. Not sure it's worth the risk, especially watching others in your party rave over their gluten-filled delicious meals. I understand the waffles are ridiculously delicious, not that I'll ever know. We all know that's just a part of life, but there are certain experience that makes it harder, and this restaurant kind of leaned that way for me.

If you just need a gluten-friendly meal, you could make this work. But if you are truly gluten free, I would take a few more precautions than we did, and you might find a pretty sparse menu. What I ate was delicious, but definitely I wouldn't say it was worth the wait like our non-Celiacs people thought.

How confident are you that this establishment takes safety precautions against cross-contact?

— Not at all

Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Not Much/None

How would you rate the taste and quality of the gluten-free food you tried?

— Good

Other Characteristics

• Good for dinner
• Good for kids
• Good for lunch
• Good for peanut-free
• Good for takeout
• Good with other allergies
• Offers online ordering
• Offers outdoor seating

The chicken was fantastic.

How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

I think the tenders were the only gluten free chicken option available but there were multiple sides and they were knowledgeable.

How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Not many choices for gluten free, however the staff was amazing. They were very clear about menu items and knew about gluten free. The fries are NOT gf…they added fried pickles to their menu which results in them using the same fryer for both fries and pickles. Several other sides were gluten free.

How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Safety Feature Ratings

• Staff is knowledgeable and can answer questions

Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Not Much

How would you rate the taste and quality of the gluten-free food you tried?

— Good

Safe and great! Check their website for a list of gluten free sides. Grilled chicken available. Request separate sauce prep bowls!

How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Not Much

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Had a safe and delicious meal at Hattie B’s. They have grilled hot tenders and many sides marked GF on the menu. I had the grits, coleslaw, and fries (dedicated fryer!) which were all amazing. The cashier was very knowledgeable about GF/cross-contamination and yelled to the kitchen about my order. Seemed like they had a system in place for GF which made me feel good. They have to make a whole new batch of sauce to dunk your tenders in to avoid cross contamination which makes them take a while to come out but I was happy to wait for a safe meal. The dipping sauces are all GF and tasty, and the lemonade was delicious. I was surprised to have such a great meal at a busy chain like this!

How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Safety Feature Ratings

• Dedicated gluten-free fryer

Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Only one gf meat option (grilled chicken tenders), fries are no longer GF but a lot of great side options. And food is so good! We got the best service! They cleaned up the back / switched gloves and made fresh sauce. Wow! They were super caring and careful.

How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

My daughter enjoyed her GF grilled tenders. And lots of GF sides on the menu.

How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Good

This location did not have a designated GF fryer when I visited July 2023. But they were GF knowledgeable and I had grilled chicken tenders, non breaded with delicious potato salad and black eye peas. The manager said they now use a different vinegar that doesn’t have malt. I didn’t get sick, and I even snuck a few of my husbands fries.

How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Ordered gluten free and still got poisoned. Proceed with caution.

Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Not Much

How would you rate the taste and quality of the gluten-free food you tried?

— Good

GF items are clearly marked! I’m honestly not super impressed by the grilled chicken strips esp. when you’re sitting next to everyone else eating their fried mountain of glory so I opt for naked wings when I go which can also get any of the heat levels. They’re big wings! I have found that it can take a while for an order of naked wings compared to the rest of the party. Not a big deal in my book. Haven’t inquired but I imagine they are fried with everything else so definitely possible for cross contamination to occur. The sides are all great! Beware that the collards have a little kick to them too!

How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent