Hugo's Tacos

Drove by saw gluten free tortillas sign. Pulled over, read menu and all signs. asked about the gf tortillas and placed an order, paid and waited. Got food, both my gf kid and i took bites. Kid said, don't think these are gf. I took it back asked if was gf was told no, i explained we needed gf and took bites of it thinking it was gf and we are allergic She said, " gluten free is extra." With no regard for the fact she just poisoned me and my kid. II explained i was under the understanding my food would be gf. The sign and me talking about the tortillas to her. At no point was i informed they had any other type of tortillas but gf. She said, "i didn't charge you for gf so you should have known." ii should not have to teach proper food safety to a company soliciting people with a detrimental food allergy. And deal with a crappy attitude, pay for over priced tacos, and risk my family's health. I wanted refund and she insisted i just have her remake it and of course the upcharge for gf. I gave in to hunger and the emerging need to be done so i could hurry to a remedy for the exposure just experienced. Finally got my food but lost my appetite and reluctant to eat food from someone with that deminor regarding something as important as food.

How confident are you that this establishment takes safety precautions against cross-contact?

— Not at all

How much of the menu is available gluten-free?

— Not Much/None

How would you rate the taste and quality of the gluten-free food you tried?

— Below Average

Delicious gf churros and Nashville hot fried chicken, just ask for it lettuce wrapped and say it’s a gluten allergy. Everything fried is gf. Burritos are not safe since the tortilla is heated where the others are. Basically stick to whatever’s fried and you’re good

How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Safety Feature Ratings

• Dedicated gluten-free fryer

Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Delicious as always. No trip to studio city is complete with Hugo’s tacos and gf churros!!

How confident are you that this establishment takes safety precautions against cross-contact?

— Very

How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Many items can be made gluten free including burritos. Update: the last time I ate here I got very sick. I ordered a burrito with a gluten free tortilla and also ordered fries which are supposed to be gluten free. I

Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Average

I had high hopes for this place but ended up very disappointed. They advertise gluten free options and state online that their staff is knowledgeable about gluten free and cross contamination. Unfortunately this was not the case. I came here specifically for gluten free options since i have celiac disease. When ordering i requested that my meal be prepared gluten free. The lady at the window stated it was already gluten free. I attempted to explain that i needed it prepared free of cross contamination but she snapped that again it was already gluten free and didn't need all this info. At this point i should have canceled my order and left but i stupidly decided to give them a chance. The food came out and was nothing special especially for the price. My non gluten free partner was also not impressed. I don't mind paying for SAFE GLUTEN FREE and TASTY food but this was not it. The worst part is i paid for my dumb decision to eat there later with an extremely painful stomachache that ruined the rest of my day. The food was obviously not gluten free or there are MAJOR cross contamination issues. If you are looking for SAFE gluten free options definitely avoid this place. You may also want to avoid if your not gluten free and looking for good Mexican food. All around disappointing. I am also urging the company to REMOVE the gluten free claims to prevent any one else from getting sick and going through the pain that i did.

How confident are you that this establishment takes safety precautions against cross-contact?

— Not at all

Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Not Much/None

How would you rate the taste and quality of the gluten-free food you tried?

— Poor

I ordered fish tacos and my husband ordered beef tacos.I did not have any reaction whatsoever so it was definitely gluten-free.However the tacos were very dry and rather tasteless for both of us. So that was rather sad.

How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Safety Feature Ratings

• Dedicated gluten-free space in the kitchen
• Dedicated gluten-free fryer
• Staff is knowledgeable and can answer questions
• Staff will clean kitchen space or change gloves if asked
• Food comes out flagged or marked gluten-free

Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Other Characteristics

• Good for dairy-free
• Good for kids
• Good for lunch
• Good for takeout
• Good vegan options
• Good with other allergies
• Offers delivery
• Offers online ordering
• Offers outdoor seating

How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Safety Feature Ratings

• Dedicated gluten-free space in the kitchen
• Dedicated gluten-free fryer
• Other dedicated kitchen equipment (oven, toaster, pots, pans, utensils, etc.)
• Staff is knowledgeable and can answer questions
• Staff will clean kitchen space or change gloves if asked
• Food comes out flagged or marked gluten-free

Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Other Characteristics

• Good for dinner
• Good for lunch
• Good for takeout
• Good selection of healthy options
• Offers outdoor seating

Churros are amazing but the rest of the food is just ok.

Celiac friendly?

Yes

How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Is there a gluten-free menu?

— Separate gluten-free menu

How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Other Characteristics

• Good for kids
• Good for lunch
• Good for takeout
• Good selection of healthy options
• Good vegan options
• Offers delivery
• Offers online ordering
• Offers outdoor seating

Gluten Free Churros will blow you away. Dedicated fryer with tongs so CC risk is pretty low. Exactly like what you remember a churro to be. (Eat immediately for best results)

How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Yum! GF and vegan soft and crunchy potato tacos. GF and vegan churros. Beans and rice don't have much flavor, but are not bad.

Celiac friendly?

Yes

Always play it safe here with the salads but dressings are GF and have passed my Nima sensor!

Celiac friendly?

Yes

Safe dishes marked GF, and the order taker seemed knowledgeable. The food itself is good but in my opinion it all depends on the sauce/salsa that you get. Getting the right sauce/salsa pushes this food to very very good. I’ve eaten multiple times, never had a reaction. GF churros are delicious!!!

The food was great, they had a large selection. They ran out of stuff which was a bummer but likely due to popularity. They had heaters for outdoor seating which was nice. They were able to cater to our allergies which include dairy, pea, pork, beef, lamb, and CD. Food tasted great we went back for seconds. I was bummed they ran out of churros and didn’t have any the next day.

Celiac friendly?

Yes

Casual place, outdoor seating, menu clearly designates GF! Tasty nachos!

GLUTEN FREE CHURROS! Need I say more?

Celiac friendly?

Yes

Awesome experience! Actually went there twice in one day! Loved the tacos and the bowl. Everything was delicious! Such a treat to have Churros and gf df ice cream! If we lived closer would go here all of the time!We are also allergic to latex and they have latex gloves here but they made our meal without them. We are super sensitive to gluten cross contamination and we did not get sick. Highly recommend!!

Celiac friendly?

Yes

Delicious Mexican food. We had nachos both vegetarian and gluten-free. Also gf the bowl with grilled fish. Yummy and no tummy troubles after.

Celiac friendly?

Yes

Gluten free churros at $2.50 for 2, nuff said.

Celiac friendly?

Yes

Finally found great Mexican food and gluten-free too... The food is addicting and staff is friendly and knowledgeable about gluten issues.

Celiac friendly?

Yes

The food here is great! I finally got to have a churro! I've been here many times and haven't gotten sick! I just tell them that I have Celiac and ask them to change their gloves!

Celiac friendly?

Yes

I eat here at least twice a month and have never gotten sick

Amazing! My mom had her first churro since she was diagnosed before they were popular.

Celiac friendly?

Yes

Excellent for many allergies, intolerances and just wanting to know what is in your food!

Love the veggie and gluten free options here. Nice that its on the menu for you to see.

Good, but a little too greasy.

Items are marked as gluten free. I had a gf burrito and made sure to specify gluten free. I got very sick soon after and hadn’t eaten chips or anything else.

How confident are you that this establishment takes safety precautions against cross-contact?

— Not at all

Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Good

I felt safe going here because things were marked gluten free. I ordered a gluten free burrito and chips. I was thrilled to have a burrito option. However, I did have a reaction. Maybe it was the chips. The food was good but not 100% safe.

How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Good

Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

Tacos were just okay, so greasy that the tortillas fell apart....but the THE GLUTEN FREE CHURROS!!!!!

The churros are why I gave them a 5 star review. I ate there then sat in traffic for almost two hours to get home and didn't get sick, so I think they're pretty safe.

How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

How confident are you that this establishment takes safety precautions against cross-contact?

— Not very

Safety Feature Ratings

• Dedicated gluten-free fryer

Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Average

Other Characteristics

• Good for dinner
• Good for lunch
• Good for takeout
• Offers outdoor seating