I've been coming to HuHut since I was diagnosed 8 years ago. And have always had amazing service, from getting food out of the kitchen to scraping the grill, the addition of dividers and separate spatulas.
Today 6/27/23 I was told that they couldn't pull my. Order out of the bins in the back or scrap the grill, use dividers etc. Per corporate... This has always been my go to restaurant and I always get safe. I was told that the heat on the grill is supposed to kill everything. I can tell you it does not. I got cross contaminated.
HuHut I'm very disappointed
— Not at all
— Gluten-free items are marked on the main menu
— Not Much
— Average
The food is great. They clean the grill. They are understaffed like so many other places but provide great service.
— Very
— Some
— Excellent
They have some bowls they will give you to notify the cooks that you have an allergy. They thoroughly scrubbed the grill and blocked off with spatulas to be sure. I didn’t get sick! Be cautious as the waitress said all the sauces were gf and then brought me the allergy menu. Most sauces had wheat in them but not gluten.
Yes
HuHot does not have a gluten free menu but does have an allergen list and a list of gluten free sauces. Ask them to clean a spot on the grill and use different utensils, if necessary.
The staff was very knowledgeable and helpful. The waitress brought me special colored bowls in order to alert the chefs that I had an allergy. At the grill, they vigorously scrubbed a portion of it and placed spatulas around my food. Their nutritional information for their sauces are on their website. It was very good.
Yes
The process was a little confusing at first but worked out great in the end. It would have been a 5 start but I had to wait awhile for service and the rest of my party eat without me. There was confusion about whether I ordered at the table but then I was told that I go to the line and someone would meet me and walk me through the fresh topping containers to avoid all cross contamination. They put me in line quickly at grill station and cleaned the grill super well. I was super impressed! Those guys work hard and did a great job cleaning it. I enjoyed my meal and had no issues or sickness. I would eat there again!
Yes
Staff were very helpful when I told them I had Celiac disease. I was immediately given a menu with the food allergens of each ingredient, a yellow bowl which designated I had a food allergy, and personal assistance from the staff as I assembled my bowl. When I got to the grill, they thoroughly scrubbed the grill and checked with me to ensure I was comfortable with the cleanliness. The food was perfectly cooked and very tasty. I had no ill effects from contamination. I would recommend this restaurant to others with similar conditions.
Yes
Super knowledgeable staff! Got all the food from the back, cleaned the grill exceptionally clean! Highly recommend
Yes
You tell the grill staff you have an allergy and they completely clean the grill! Celiac Daughter and I have not had a reaction as long as grill is cleaned properly! Staff handles the food separate! Always a good place for our food allergy family!
Yes
The staff were amazing!!! Everything was picked from the back for me. The grill was scrubbed, new utensils. They did everything they could to prepare a safe meal. Super understanding!
Yes
Always willing to go above and beyond to keep me safe! 💜
very knowledgeable, always willing to clean the grill for me when I come in with no fuss!!!! love this place!!
being 14 years old and gluten free I enjoyed the noodles and drinks!
They mark your allergies by giving you purple bowls so they stand out for the chefs. I usually stick to just the oils but I believe the sauces are all safe. They clean the grill when they see there's an allergy and they use separate tongs for your food. I've never had a reaction here or left hungry! They will grab rice noodles or toppings from the back if you want!
— Somewhat
— Most/All
— Excellent
This place is absolutely AMAZING with gluten free! While most other buffet style restaurants can become cross contaminated very easily, the manager had me go through and write down what I wanted, and prepared it with new containers of food in the back! ALL of their sauces are gf which made me feel so much better. He then alerted the grillers that there was an allergy. He made sure they cleaned the grill super well TWICE. The then used spatulas to block off a section of the grill for my food so no one else’s food would ever get close. They completely changed utensils and most importantly, I did not get sick! They even offered to do it all again if I was still hungry since it was a buffet!
— Very
— Most/All
— Excellent
Had good food, was given a ‘special bow’ to signal food allergy, crew took care to clean grill before cooking my food and used clean utensils.
— Somewhat
— Gluten-free items are marked on the main menu
— Most/All
— Excellent
Unfortunately they must’ve changed their sauces. They used to all be gluten free but now only about 5 are. They still section off your meal on the grill and use new utensils when preparing!
— Very
— Gluten-free items are marked on the main menu
— Not Much
— Excellent
I’ve been here a few times and always love it! Ask for an allergy bowl and they’ll give you a special yellow bowl to fill with your desired ingredients. You can choose whatever you like and everything is that is gf marked. Sometimes it’s marked with a “G” which confused me at first, but means gluten free. They also have recipe cards at the beginning of the line including a few gf recipes you can try!
The employees are very knowledgeable about allergies and I never have to ask them to clean anything. They see my yellow bowl and immediately clean and section off the grill so my food does not come into contact with anything else on the grill.
— Very
— Gluten-free items are marked on the main menu
— Most/All
— Excellent