Review of I Heart Mac and Cheese

Employees are not educated on matters at all. I was only offered dairy free items, she kept giving me vegan cheese as my options. The person was very unsure, went to ask what meats I could have and couldn’t remember them. She kept assuring me the breaded chicken was gluten free. When it came time to top my bowl with cheese again she insisted ONLY vegan cheese was gluten free. I was so uncomfortable I cancelled our order and left. Can’t say we tried the food but the experience was enough I needed to share with others to beware.

How confident are you that this establishment takes safety precautions against cross-contact?

— Not at all

Safety Feature Ratings

• Staff will clean kitchen space or change gloves if asked
• Food comes out flagged or marked gluten-free

Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Not Much/None

How would you rate the taste and quality of the gluten-free food you tried?

— Poor

Other Characteristics

• Good for dairy-free
• Good for dinner
• Good for kids
• Good for lunch
• Good vegan options