IN-N-OUT staff are properly trained in allergy protocols. The staff is knowledgeable and can speak to their process. They change gloves, bag the GF food separately, mark the receipt (make sure to tell them it’s for GF order), and use a designated fryer. They wipe down the tables often and you can request a placemat if eating inside. Other than the buns, there are not a lot of items on the menu that HAVE gluten- and the food is prepped on a divided assembly line so the bun station is separate from the meat/onions grill station. The person grilling the buns -stays at that station, so the risk of cross contact is lower. We love coming here!
— Very
— No gluten-free information on the menu
— Most/All
— Excellent
Order "protein style" to get it wrapped in lettuce
5/24 It’s still busy, it’s still clean, and it’s still safe. This place is always busy, but it’s clean and it’s safe.
— Very
— No gluten-free information on the menu
— Some
— Good
Tell them you are gluten free and they will note it in the order. Get burgers “protein style” for a lettuce wrap instead of buns. Fries are 100% safe! Never had any issues here, just don’t forget to tell them you have a gluten allergy so they take the necessary precautions for CC
— Very
— No gluten-free information on the menu
— Most/All
— Excellent
I had heard it would be safe and I was not disappointed. Dedicated fryer for fries. Burger served protein style (lettuce wrapped) and on separate tray from rest of non GF order. Employee verified gluten allergy on fries and burger order. Symptom free and first fries in 4 months!
— Somewhat
— No gluten-free information on the menu
— Some
— Good
HUGE shout out to the staff at this establishment today. This was my first dine out experience at fast food since being diagnosed with lupus and celiacs. The young lady at the register quadruple checked my order and also verified with the manager and working staff about it coming through. Then once my order came up the manager stood at the counter until it was picked up telling everyone to keep my order seperate from my son and husbands (non gluten free) order. I felt so incredibly safe and can’t say enough how much that meant to me today. Thank you
— Very
— Most/All
— Excellent
The protein style at in-n-out is my to go. The fries are amazing with no risk of cross contamination.
— Somewhat
— Some
— Excellent